PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Costway and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Costway

Costway

Has Verified Representatives
2.0
Costway
Home Depot

Costway and Home Depot Overview

Total reviews
912
2824
Company responses
47
0
Issues resolved
5
31

Costway and Home Depot Consumer Ratings

Rank
400 out of 3054 in E-commerce category
65 out of 323 in Supermarkets and Malls category
Customer service
337 in category
No votes
Price Affordability
334 in category
No votes
Website
509 in category
No votes
Product or Service Quality
411 in category
No votes

Costway and Home Depot Rating Details

Customer service
1.3 (307 reviews)
No votes
Reviewer's quote

...Costway's customer service is a joke. I have never worked with such an irresponsible company, and I strongly recommend that people stay away from this company..

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...For the last 5 days, I have been on the phone with HD customer service representatives, including 3 from the so-called resolution team. Each time, I have to explain again what happened and beg for a technician to come to my house and fix the problem. THE PROBLEM THAT THEY CAUSED...

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Price Affordability
2.8 (246 reviews)
No votes
Reviewer's quote

I sent them photos of the damage that they asked for, but they have thus far refused to refund my purchase price ($219) for the product, although it falls within their return policy. They first offered a $40 refund and me using the damaged product as is, then they offered a $150 refund and I find...

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...Today you sent me an email telling me that you lowered the price on this item to $14. 27 and asked me to purchase it. I am seeking a credit of $5...

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Website
1.9 (244 reviews)
No votes
Reviewer's quote

I was in workday market website ordering outdoor furnture some how the costway company took the sales they hacked there website witch is deceiving and dishonest I called them right away no answer no email , to cancel the sale left several messages no body returned my call and when I read the...

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...I went to Home Depot website and inquired about the installation. I was contacted by Green Star Services and set an appointment. I went with this much higher cost company thinking the installation would seamless and quality...

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Product or Service Quality
1.5 (240 reviews)
No votes
Reviewer's quote

Not receiving promised refund on faulty product!..

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...If I was you I would get employees that have better customer service skills. I feel like i was talking to a group of incompetent teenagers tha cannot even pronounce inverter. This is the third issue Ive had with this store...

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Costway and Home Depot Pros and Cons

Pros
  • Delivery time frame
  • Inexpensive
  • Good price
  • Location of store
  • Location
  • Product availability
Cons
  • No way to contact the company
  • Customer service
  • Customer serice
  • Lack of customer service
  • Customer service
  • Poor customer service

Costway and Home Depot Most Positive Reviews

Top rated reviews
5

I like this things ,After a few months of hand washing, I was ready to quit! This is my review and demonstration of the...

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5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

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5

It's didn't work for me

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5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

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Costway and Home Depot Most Critical Reviews

Lowest rated reviews
1

Didnt receive all my parts to my frill

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1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

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1

I was excited to finally had found what I was needing. The order was placed and it didn't take long for me to receive...

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1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

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Costway and Home Depot Latest Reviews

Recent published reviews
1

Bought an umbrella not all parts are in there and not what it shows so upset

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1

Took all my personal information. I verified all my life, they knew everything. And, after all my CC was on hold...

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1.8

Could never get in touch with them. Was on hold for 6 hours and they disconnected the call. Call back and still on...

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2.2

We were never given the opportunity to inspect stove prior to install. Installers were in a great hurry to get the stove...

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Costway and Home Depot Products and Services

Most reviewed product and services
  • Costway Customer Care (86 reviews)
  • Costway Shipping Service (35 reviews)
  • Costway Ride On Toy (22 reviews)
  • Home Depot Customer Care (247 reviews)
  • Home Depot Delivery Service (179 reviews)
  • Home Depot Installation (165 reviews)