PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Costway and Ge Appliances as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Costway

Costway

Has Verified Representatives
2.0
Costway
Ge Appliances

Costway and Ge Appliances Overview

Total reviews
888
1313
Company responses
47
0
Issues resolved
4
13

Costway and Ge Appliances Consumer Ratings

Rank
402 out of 3050 in E-commerce category
366 out of 1775 in Appliances and Electronics category
Customer service
333 in category
281 in category
Website
510 in category
331 in category
Price Affordability
337 in category
328 in category
Exchange, Refund and Cancellation Policy
300 in category
276 in category

Costway and Ge Appliances Rating Details

Customer service
1.4 (298 reviews)
1.3 (337 reviews)
Reviewer's quote

...Costway's customer service is a joke. I have never worked with such an irresponsible company, and I strongly recommend that people stay away from this company..

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...What happen to customer service? This is you guys mistake. If i have to take farther actions I will..

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Website
1.9 (236 reviews)
1.8 (254 reviews)
Reviewer's quote

I was in workday market website ordering outdoor furnture some how the costway company took the sales they hacked there website witch is deceiving and dishonest I called them right away no answer no email , to cancel the sale left several messages no body returned my call and when I read the...

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...To add to this, all “agents” on the website were helping others indefinitely…at no time was I able to get an agent to chat online. Ask an Appliance Question "ALL AGENTS HELPING OTHERS" Chat Hours Monday-Friday: 9 a. m...

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Price Affordability
2.8 (236 reviews)
2.1 (266 reviews)
Reviewer's quote

I sent them photos of the damage that they asked for, but they have thus far refused to refund my purchase price ($219) for the product, although it falls within their return policy. They first offered a $40 refund and me using the damaged product as is, then they offered a $150 refund and I find...

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I asked what the price of the part was and I don't recall the price he told me, but it was high enough to give me sticker shock. Since he said I could just drop in the new part when it arrived, I asked for the part number and in that moment I found it for a fraction of the cost and based on this I...

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Exchange, Refund and Cancellation Policy
1.4 (231 reviews)
1.2 (249 reviews)
Reviewer's quote

When an individual makes a purchase and is offered to return the item for a refund I think its only fair, and legal to provide customers with a the correct return address. No where on my receipt or online is there a clear return address stated. I called numerous times only to be left on hold for...

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...instead sent a repair man for a brand new unit! REally?? I called back and had to talk to customer relations and submit a request for a replacement or refund. REally? And oh by the way, they would get back to me in 3 days with their decision. DISGUSTED>;;;;;;;;;;;;;;;;;;;;NEVER...

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Costway and Ge Appliances Pros and Cons

Pros
  • Delivery time frame
  • Good price
  • No comment
  • Looks nice
  • Appearance
  • Nice design
Cons
  • No way to contact the company
  • Customer service
  • Customer serice
  • Quality of product
  • Customer service
  • Entire experience with customer service

Costway and Ge Appliances Most Positive Reviews

Top rated reviews
5

I like this things ,After a few months of hand washing, I was ready to quit! This is my review and demonstration of the...

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5

Top shelf exploded when I opened the refrigerator door - sending billions of pieces of glass all over me, the...

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5

It's didn't work for me

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5

Bought this Bloody CHINESE/GE (Support domestic) back in 2006 used it at the spa for 2 years the stored it and gave it...

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Costway and Ge Appliances Most Critical Reviews

Lowest rated reviews
1

Didnt receive all my parts to my frill

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1

Called Ge for part "heater" to repair for the consumer at no charge.

This is a well known engineering defect. I was ye...

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1

I was excited to finally had found what I was needing. The order was placed and it didn't take long for me to receive...

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1

on 7/2-14 I purchased a new gas dryer, first time I used it wouldn't heat. After checking the gas line I called...

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Costway and Ge Appliances Latest Reviews

Recent published reviews
No votes

Product stopped working after 2 months

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No votes

Hi Support,
I have a GE washer and dryer and we were trying to wash our bed sheets to wash, we have used washer with mini...

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2.3

I bought this twin matress first or second week of June this year. Very disappointed. Since day one we have to add air...

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2.3

I had problem with my less then 1 year old refrigerator . after 3 attempts , they could not fix it and they said they ha...

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Costway and Ge Appliances Products and Services

Most reviewed product and services
  • Costway Customer Care (86 reviews)
  • Costway Shipping Service (34 reviews)
  • Costway Washing Machine (18 reviews)
  • Ge Appliances Refrigerator (206 reviews)
  • Ge Appliances Dishwasher (115 reviews)
  • Ge Appliances Washing Machine (98 reviews)