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Costco

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 900 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 9
  • Food items offered 5
  • Customer service 4
  • This is the only time i have been disappointed 4
  • Great price 4

Customers don't like

  • Customer service6
  • Cashier4
  • How we were treated3
  • Shame on you costco3
  • Mistakes not fixed3
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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Product quality 2
  • Ordering process 1
  • Staff at the store were very nice 1
  • Store staff seemed sorry even while refusing to honor price 1
  • Website 1

Customers don't like

  • Customer service8
  • Quality7
  • Bad quality3
  • Poor product3
  • No solution3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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