PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Costco and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Costco
WalMart

Costco and WalMart Overview

Total reviews
1385
8923
Company responses
0
1
Issues resolved
10
82

Costco and WalMart Consumer Ratings

Rank
29 out of 320 in Supermarkets and Malls category
62 out of 320 in Supermarkets and Malls category
Customer service
35 in category
No votes
Website
27 in category
No votes
Product or Service Quality
22 in category
No votes
Price Affordability
23 in category
No votes

Costco and WalMart Rating Details

Customer service
2 (429 reviews)
No votes
Reviewer's quote

...Have been trying to call customer service all day and would get hang up at the end of the message, no email nor live chat available..

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...Customer service was nice, but still did not help me for all the wasted time I spent in that store today. Awful!!!!!!!..

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Website
2.9 (351 reviews)
No votes
Reviewer's quote

I need to order a item and I need to use my Costco Cash card in it as an allowed me to do that on the website I need to do that because costco doesnt have the item in the store..

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I tried to track it on Moneygram website, but they want an authorization number. WALMART NEVER GAVE HER ONE! Now my money is gone and there is no way to track it because Walmart never gave my sister an authorization number to track it! Now I'm out $1000 because Walmart never furnished the needed...

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Product or Service Quality
2.7 (340 reviews)
No votes
Reviewer's quote

...finally after several days, contacted Costco customer service. They cancelled online order and stated I would receive credit within 8 days. That was now 21 days ago and still no credit...

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...Horrible customer service..

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Price Affordability
3.2 (330 reviews)
No votes
Reviewer's quote

...After I compared the prices from my Costco receipt compared to what I actually paid. InstaCart had up charged me on every item. The worst was a 25% increase on paper towels...

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...almart pharmacy telling me my prescription had been filled, I asked which one and did they have the right customer, she replied yes, and when I questioned the price being ten times higher than CVS, she explained it may be because they do not have my insurance info on file, and that they could not take the info over the phone, I would have to present my cards in person, That was the ONLY reason I entered their store during the pandemic. Their clientele being notorious for licking ice cream, sipping from bottles and putting them back on shelves , apparently with ...

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Costco and WalMart Pros and Cons

Pros
  • Price
  • This is the only time i have been disappointed
  • Great price
  • Prices
  • Location
  • Convenience
Cons
  • Horrible customer service
  • Customer service
  • Costco service
  • Customer service
  • Service
  • Management

Costco and WalMart Most Positive Reviews

Top rated reviews
5

I am Alberto Gomez-Rivas Costco customer number 111775377607, member for many years, using services at optical, hearing...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

Their software to create photobooks is the WORST of any digital photo site out there. Be prepared to lose your work if...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Costco and WalMart Most Critical Reviews

Lowest rated reviews
1

Everything is made to Costco specifications. Overall quality of merchandise is drastically reduced. Lots of CHEAP China...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

I bought a pair of Kirkland hearing aids there. I've been wearing Beltone HA's for 9 years, thought it was time to...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Costco and WalMart Latest Reviews

Recent published reviews
No votes

I order 4 bags of rice, 2 bounty paper, 1 tray of egg and 1 tray of croissant. Unfortunately Rice is out of stock, I...

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1.1

Out of 5 employees, 2 were nice. The other 3 could have cared less to help you. Out of 8 items I went there for they...

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No votes

I dont know why youre destroying your great service, by the Corporate Left Leaning Agenda of wearing a mask because of...

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1

I have an order I placed back that says it was delivered may 2&3 which I never received

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Costco and WalMart Products and Services

Most reviewed product and services
  • Costco Customer Care (155 reviews)
  • Costco Cashier (90 reviews)
  • Costco Manager (81 reviews)
  • Walmart Customer Care (787 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (431 reviews)