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Costco

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 911 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price 9
  • Food items offered 5
  • Customer service 4
  • This is the only time i have been disappointed 4
  • Great price 4

Customers don't like

  • Customer service6
  • Cashier4
  • How we were treated3
  • Shame on you costco3
  • Mistakes not fixed3
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Staples

Computers
  • 3 ISSUES RESOLVED
  • 727 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $643 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service4
  • Incompetence of staff3
  • Incompetence that cost me money3
  • Misrepresentations in listing3
  • Unable to provide adequate solution with their mistakes3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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