Costco vs Staples

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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 816 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 8
  • Food items offered 5
  • Customer service 4
  • Great price 4
  • This is the only time i have been disappointed 3

Customers don't like

  • Horrible customer service23
  • Customer service8
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6

Products by Costco

No items

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Staples

Computers
  • 3 ISSUES RESOLVED
  • 685 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $672 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6

Products by Staples

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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