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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 834 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Price 9
  • Food items offered 4
  • This is the only time i have been disappointed 4
  • Customer service 3
  • Smiles 2

Customers don't like

  • Horrible customer service19
  • Customer service9
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6
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Staples

Computers
  • 3 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $661 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time18
  • Poor customer service8
  • How i was treated5
  • Misrepresentations in listing5
  • Incompetence of staff5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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