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Costco

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 989 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • This is the only time i have been disappointed 5
  • Food items offered 5
  • Great price 4
  • Customer service 4

Customers don't like

  • Horrible customer service9
  • Cashier4
  • Shame on you costco3
  • Mistakes not fixed3
  • How we were treated3
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Snapfish

Professional Services
  • 2 ISSUES RESOLVED
  • 191 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Old classic site your pictures were never lost on old site 8
  • Old site much better 5
  • Classic snapfish 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • Very poor hard to contact5
  • As per complaint5
  • Website is difficult to use4
  • Customer service3
  • Promises by customer service that were bogus2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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