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Costco

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 899 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Diversity of Products or Services
  • Price 9
  • Food items offered 5
  • Customer service 4
  • This is the only time i have been disappointed 4
  • Great price 4

Customers don't like

  • Customer service6
  • Cashier4
  • How we were treated3
  • Shame on you costco3
  • Mistakes not fixed3
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Snapfish

Periodicals & Publishing
  • 2 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Old classic site your pictures were never lost on old site 8
  • Classic snapfish 5
  • Old site much better 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • As per complaint5
  • Very poor hard to contact5
  • Website is difficult to use4
  • Process time and late shipping2
  • Promises by customer service that were bogus2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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