Costco vs Sleep Number

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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 816 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Price 8
  • Food items offered 5
  • Customer service 4
  • Great price 4
  • This is the only time i have been disappointed 3

Customers don't like

  • Horrible customer service23
  • Customer service8
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6

Products by Costco

No items

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Sleep Number

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 766 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Bed 8
  • Can raise and lower bed 7
  • Demo i tried in the showroom 5
  • Showroom and product 4
  • Staff at store level 4

Customers don't like

  • Customer service21
  • Lack of customer service14
  • Lack of customer satisfaction10
  • Poor customer service9
  • Return policy9

Products by Sleep Number

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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