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Costco

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1015 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 9
  • This is the only time i have been disappointed 5
  • Food items offered 5
  • Great price 4

Customers don't like

  • Horrible customer service43
  • Cashier4
  • Shame on you costco3
  • Mistakes not fixed3
  • How we were treated3
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Shutterfly

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 270 TOTAL REVIEWS
  • $35.9K CLAIMED LOSSES
  • $438 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Ease of use 3
  • Convenience of photo organization 3
  • User friendly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service28
  • Unresponsive customer service3
  • Shipping policy3
  • Customer service is the worst3
  • Blaming others3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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