Costco vs Shutterfly

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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 817 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 9
  • Food items offered 5
  • Customer service 4
  • Great price 4
  • This is the only time i have been disappointed 3

Customers don't like

  • Horrible customer service23
  • Customer service8
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6

Products by Costco

No items

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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $20.7K CLAIMED LOSSES
  • $431 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Ease of use 3
  • Convenience of photo organization 3
  • Customer service 2
  • Rearranging of photos on share site easier 2
  • Old shutterfly website 2

Customers don't like

  • Customer service20
  • Shipping policy7
  • Delivery status5
  • Liers that promised results but gave us nothing5
  • That the offers were not as expected or led to believe3

Products by Shutterfly

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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