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Costco

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1093 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • This is the only time i have been disappointed 5
  • Food items offered 5
  • Great price 4
  • Customer service 4

Customers don't like

  • Horrible customer service43
  • Costco service4
  • Cashier4
  • Shame on you costco3
  • Mistakes not fixed3
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Sears

Supermarkets and Malls
  • 27 ISSUES RESOLVED
  • 5107 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 20
  • I will like it when they are out of business 10
  • Product 7
  • Nightmare 6
  • Warranty 5

Customers don't like

  • Poor customer service165
  • Delivery experience27
  • Service17
  • Home delivery16
  • Whole process9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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