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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 837 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 9
  • Food items offered 5
  • Customer service 4
  • Great price 4
  • This is the only time i have been disappointed 2

Customers don't like

  • Horrible customer service23
  • Customer service8
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6
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Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4290 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 17
  • Product 9
  • I will like it when they are out of business 8
  • Nightmare 6
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service92
  • Customer service40
  • Delivery experience37
  • Service37
  • Poor product quality16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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