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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 834 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Price 9
  • Food items offered 4
  • This is the only time i have been disappointed 4
  • Customer service 3
  • Smiles 2

Customers don't like

  • Horrible customer service19
  • Customer service9
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1035 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service13
  • Customer escalation department12
  • No one with athority10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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