Costco vs Sears Auto Center

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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 817 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Price 9
  • Food items offered 5
  • Customer service 4
  • Great price 4
  • This is the only time i have been disappointed 3

Customers don't like

  • Horrible customer service23
  • Customer service8
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6

Products by Costco

No items

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Sears Auto Center

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 363 TOTAL REVIEWS
  • $84.8K CLAIMED LOSSES
  • $793 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Suck 4
  • Pricing 2
  • Ease of scheduling an appointment 1
  • Some of the people tried to help 1
  • Service 1

Customers don't like

  • Unprofessional staff8
  • Waiting time7
  • Bad customer service5
  • Service never provided5
  • Never fixed problem4

Products by Sears Auto Center

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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