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Costco

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1103 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • This is the only time i have been disappointed 5
  • Food items offered 5
  • Great price 4
  • Customer service 4

Customers don't like

  • Horrible customer service43
  • Costco service4
  • Cashier4
  • Shame on you costco3
  • Mistakes not fixed3
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Sams Club

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1280 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $658 AVERAGE LOSS
2.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Prices 9
  • Convenience 4
  • Varity of items 3
  • Some products are cheap 3
  • Reasonable price 3

Customers don't like

  • Customer service32
  • Rude help4
  • Incompitent employees4
  • Crappy customer service4
  • Misleading ads3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1469249

Based on my Costco experiences I’d say Costco is way better for the money

Anonymous
Lake Placid, Florida, United States #1312053

I don't have an opinion as to comparison. I have never shopped Costco so it's unfair to try to give my thoughts on this subject!