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Costco
Sams Club

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Costco

Costco

2.6
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1249 TOTAL REVIEWS
Rank
21 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    01:43
  • ISSUES RESOLVED
    33%
Top Products and Services
3.1
143 reviews
2.9
89 reviews
2.8
77 reviews
Sams Club

Sams Club

2.3
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1568 TOTAL REVIEWS
Rank
39 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    270
  • SUCCESSFUL
    51%
  • AVG CALL DURATION
    04:12
  • ISSUES RESOLVED
    17%
Top Products and Services
2.6
244 reviews
2.8
131 reviews
2.6
103 reviews

How would you compare Costco vs Sams Club?

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AverageRiverDolphin
#1692093

Unfortunately we do not have a Cosco in our area I would have to travel close to two hours to get to one

SnarlingGreyReefShark568
#1627121

Costco is cheaper.

Anonymous
#1573578

There is NO comparison between the two mega giant warehouses. Costco wins hands down.

The employees at Costco are far nicer to the customers than most I have met at Sam's. I have to use Sam's in my town in Fl. as the nearest Costco is 1 and 1/2 hours away.

So I really have to make a trip of it and do some other things in the Costco area. Sure wish Costco was nearer to where I live in FL.

Anonymous
#1555132

I can't compare because I've never ordered anything online from Costco. I will say that when shopping in their stores I find the quality of products and foods better at Costco than Sam's.

Anonymous
#1469249

Based on my Costco experiences I’d say Costco is way better for the money

Anonymous
#1312053

I don't have an opinion as to comparison. I have never shopped Costco so it's unfair to try to give my thoughts on this subject!

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