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Costco

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 876 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 9
  • Food items offered 5
  • Customer service 4
  • This is the only time i have been disappointed 4
  • Great price 4

Customers don't like

  • Horrible customer service23
  • Customer service10
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6
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Sams Club

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 1105 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $668 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Prices 8
  • Convenience 3
  • Produce 3
  • Reasonable price 3
  • Varity of items 2

Customers don't like

  • Customer service18
  • Customer service is horrible11
  • Rude help10
  • Crappy customer service9
  • Terrible service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Comparing Sams Club to Costco

I don't have an opinion as to comparison. I have never shopped Costco so it's unfair to try to give my thoughts on this subject!