Costco vs Sams Club
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Costco and Sams Club as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Costco and Sams Club Overview
| Total reviews | 1518 | 1897 |
| Company responses | 0 | 0 |
| Issues resolved | 10 | 11 |
Costco and Sams Club Consumer Ratings
Costco and Sams Club Rating Details
Costco and Sams Club Pros and Cons
- Price
- This is the only time i have been disappointed
- Great price
- Prices
- Reasonable price
- Location
- Horrible customer service
- Costco service
- How we were treated
- Customer service
- Incompitent employees
- Way i was treated
Costco and Sams Club Most Positive Reviews
I am Alberto Gomez-Rivas Costco customer number 111775377607, member for many years, using services at optical, hearing...
Was in my local Sam's Club on 6/15 - when I went to register, it forced me to pay my annual $45 membership fee. Seemed f...
Their software to create photobooks is the WORST of any digital photo site out there. Be prepared to lose your work if...
Member service is the heart beat of any business. If ever you have an issue ask for a manager. Those gloves have a...
Costco and Sams Club Most Critical Reviews
Everything is made to Costco specifications. Overall quality of merchandise is drastically reduced. Lots of CHEAP China...
Sams club refuses to change shipping address on an item i ordered. They picked the address to send my item with out
aske...
I bought a pair of Kirkland hearing aids there. I've been wearing Beltone HA's for 9 years, thought it was time to...
this sams club 8299 on 301 Coit Road Plano, TX 75075, was very rude to me.
I came in to buy a tv for my restraint, tamar...
Costco and Sams Club Latest Reviews
I did not receive all the items I purchased online. I got an email that the items were delivered on 9/15/2020. However,...
Renewal and if we can use it at a sams out of state
Yesterday September 16, 2020 my wife and I went into the local Costco in Ridgeland Ms. We were wearing our masks as...
I refuse to give my name to being an employee of store 8299 but the club manager Justin is very rude to his employees,...
Costco and Sams Club Products and Services
- Costco Customer Care (164 reviews)
- Costco Cashier (91 reviews)
- Costco Manager (84 reviews)
- Sams Club Membership (282 reviews)
- Sams Club Customer Care (160 reviews)
- Sams Club Manager (106 reviews)
There is NO comparison between the two mega giant warehouses. Costco wins hands down.
The employees at Costco are far nicer to the customers than most I have met at Sam's. I have to use Sam's in my town in Fl. as the nearest Costco is 1 and 1/2 hours away.
So I really have to make a trip of it and do some other things in the Costco area. Sure wish Costco was nearer to where I live in FL.
I can't compare because I've never ordered anything online from Costco. I will say that when shopping in their stores I find the quality of products and foods better at Costco than Sam's.
Based on my Costco experiences I’d say Costco is way better for the money
I don't have an opinion as to comparison. I have never shopped Costco so it's unfair to try to give my thoughts on this subject!
How would you compare Costco vs Sams Club?
Their CS desks are similar. I have never had an issue with returns or membership.
Product or Service Quality
They carry different products and their prices differ.
I have something else to compare
Opening time at Costco would better serve the consumer if it were before 10:00 am.
Sams has changed Business Membership to Sams Plus which is $100 not worth it.
There is no comparison Sam’s Club customer service stinks it takes forever to get an answer when you call them their managers are rude and you’re never helpful
Costco customer service I never had any issue at all and are always helpful
Product or Service Quality
Most of the products are similar however the quality of the products are better at Costco and return service is excellent at Costco
I have something else to compare
Sam’s Club gas stations are always dirtyHowever at Costco you’ll never find any garbage or dirt at the gas station or inside the store always neat and clean
Unfortunately we do not have a Cosco in our area I would have to travel close to two hours to get to one