PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rite Aid and Costco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rite Aid
Costco

Rite Aid and Costco Overview

Total reviews
750
1273
Company responses
0
0
Issues resolved
5
9

Costco was first mentioned on PissedConsumer on Jul 19, 2007 and since then this brand received 1273 reviews. It is 523 reviews more than Rite Aid received since Jun 13, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Rite Aid customer support team and Costco customer service.

Rite Aid and Costco Consumer Ratings

Rank
59 out of 774 in Pharmacy category
23 out of 614 in Supermarkets and Malls category
Customer service
58 in category
31 in category
Staff
58 in category
24 in category
Website
45 in category
21 in category

Rite Aid and Costco Rating Details

Customer service
1.7 (214 reviews)
2 (390 reviews)
Reviewer's quote

Employees just standing around talking with one another like they did not see us standing at the counter.

PissedConsumer1612900

I bought 4 tires at the Costco at Clifton NJ. The lady helped me told me that I don’t need to wait in line next time I came back for the tire rotations. I just need to come to the counter and it only takes couple of minutes. I came here today for the tires rotation. The lady at the counter treated...

Joseph L
Staff
1.8 (201 reviews)
2.4 (323 reviews)
Reviewer's quote

...ur face dirty store only one line even when five people are behind u in line coupons from new sale add not working at register lottery machine always broken staff standing outside smoking by front door smoking hiring new staff under...

PissedConsumer1716054

The service staff (Peter Clarke and Alex) in the Tire Department said to have "it repaired and that Costco will be reimburse us for the damages", even before we filled out the claim form. The next day, we spoke to Kiley at Costco and we filled out a claim form, she also said that we will be...

Liza B
Website
2.7 (170 reviews)
2.9 (321 reviews)
Reviewer's quote

...I scoured the website and no one in the store has a clue. Why is this so diffivult for the common consumer..

Cynthia W

...The trucking company's website claims a message was left to schedule a delivery. That is a blatant LIE. i have an answering machine on our landline and caller id and they have my cell number which was not called nor texted and i signed up for text messages...

Lowry

Rite Aid and Costco Pros and Cons

Pros
  • Staff at local store
  • Staff
  • Products
  • Price
  • This is the only time i have been disappointed
  • Food items offered
Cons
  • Poor customer service
  • Attitude of the employees
  • Excuses
  • Horrible customer service
  • Customer service
  • Costco service

Rite Aid and Costco Most Positive Reviews

Top rated reviews
5

I came to the company as a cashier with K&B in 1995 as a pharmacy student and stayed with the company until I was a...

5

I am Alberto Gomez-Rivas Costco customer number 111775377607, member for many years, using services at optical, hearing...

Rite Aid and Costco Most Critical Reviews

Lowest rated reviews
1

BOUGHT HAIR DYE, 30 PACK, AND THEN ASKED FOR 2 PACKS CIGARETTES,SHE REFUSED TO SELL THEM TO ME BECAUSE SHE FIGURED THEY...

1

Everything is made to Costco specifications. Overall quality of merchandise is drastically reduced. Lots of CHEAP China...

Rite Aid and Costco Latest Reviews

Recent published reviews
2

what I want to Rite Aid starting on Friday to pick up my clients prescription for dementia. they claimed it was out of...

Read all 750 reviews
1

I had let my membership expire the end of November last year. I renewed it the end of January. I go into Costco today...

Read all 1273 reviews

Rite Aid and Costco Products and Services

Most reviewed product and services
  • Rite Aid Pharmacist (102 reviews)
  • Rite Aid Manager (80 reviews)
  • Rite Aid Customer Care (68 reviews)
  • Costco Customer Care (146 reviews)
  • Costco Cashier (89 reviews)
  • Costco Manager (81 reviews)