Costco vs Newegg

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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 817 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 9
  • Food items offered 5
  • Customer service 4
  • Great price 4
  • This is the only time i have been disappointed 3

Customers don't like

  • Horrible customer service23
  • Customer service8
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6

Products by Costco

No items

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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $19.2K CLAIMED LOSSES
  • $377 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Customer chat person tried to help 3
  • Doing buiness with them the past 7 years 1
  • Nice representatives 1
  • Polite representatives 1
  • Product 1

Customers don't like

  • Customer service6
  • Customer service etc4
  • How they are not responsible for there screw ups4
  • Poor customer service3
  • Incompatible combo parts2

Products by Newegg

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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