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Costco

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1014 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price 9
  • This is the only time i have been disappointed 5
  • Food items offered 5
  • Great price 4

Customers don't like

  • Horrible customer service43
  • Cashier4
  • Shame on you costco3
  • Mistakes not fixed3
  • How we were treated3
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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 114 TOTAL REVIEWS
  • $22.8K CLAIMED LOSSES
  • $374 AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer chat person tried to help 3
  • Securtity 1
  • Product 1
  • Price 1
  • Polite representatives 1

Customers don't like

  • Customer service12
  • Lack of customer service3
  • Unwillingness to placate a disgruntled customer2
  • Restrictions on customer service preventing them from helping me2
  • Did not receive the merchandise that i ordered and paid for2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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