PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Costco and Nano Hearing Aids as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Costco
2.6
Nano Hearing Aids
Has Verified Representatives
2.8
Costco
Nano Hearing Aids

Costco and Nano Hearing Aids Overview

Total reviews 1610 371
Company responses 0 439
Issues resolved 10 9

Costco and Nano Hearing Aids Consumer Ratings

Rank
37 out of 335 in Supermarkets and Malls category
32 out of 581 in Medical Supplies and Equipment category
Customer service
No votes
129 in category
Product or Service Quality
No votes
128 in category
Price Affordability
No votes
83 in category
Exchange, Refund and Cancellation Policy
No votes
95 in category

Costco and Nano Hearing Aids Rating Details

Customer service
No votes
1.2 (198 reviews)
Reviewer's quote

...A very nice customer service rep, named Heather, helped us out and rescheduled us for the 19. Nobody came, once again. Heather had given us the number for the company that does the installations...

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When the first pair of hearing aids didn't help I called customer service who offered to send me a more expensive pair to try. I thought, what nice people. The 2nd pair didn't help with my particular problem I called for a RAM and was given the run around big time...

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Product or Service Quality
No votes
1.4 (162 reviews)
Reviewer's quote

...com, since Costco bought logistics company Innovel Solutions from Sears, Innovel provides delivery and installation services for appliances and other bulky items by contracting another company which is FSA Logistix. Delivery Service. Business Profile...

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...Can't say that I'm impressed with the product or the support..

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Price Affordability
No votes
2.3 (132 reviews)
Reviewer's quote

We have a roof leak and the warranty ran out on our system 6/2020 we have been trying to get someone out to look at it and give us a price on what it would cost to take the system off so we can repair the roof! You guessed it they will take your money then when something goes wrong no one will even...

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...As a consolation, he offered to sell me another pair for half price. What a scam. I will never deal with Nano or recommend them to another person again! Save your money and buy yours at Cosco or Sams..

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Exchange, Refund and Cancellation Policy
No votes
1.2 (198 reviews)
Reviewer's quote

It broke down again in 2020 and Costco's customer service says that the Costco appliance policy will not be able to do anything about it. You can return a mattress, a couch set, pots and pans over a lifetime, but NO APPLIANCES! So now we sit with a $1400 wine refrigerator that does not work. If we...

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They sent me a return authorization and said that the package was received Nov 6 and to please expect 4 weeks for the refund but that refunds are processed normally in less time. It was10 weeks last Friday and all I get is promises and the most irritating comment is Thank You for your patience and...

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Costco and Nano Hearing Aids Pros and Cons

Pros
  • Price
  • This is the only time i have been disappointed
  • Great price
  • Resonable price
  • Cheap
  • Looked good on line
Cons
  • Horrible customer service
  • Costco service
  • Shame on you costco
  • Poor customer service
  • Bad customer service and returns
  • Unhappy with customer service response

Costco and Nano Hearing Aids Most Positive Reviews

Top rated reviews
5

I am Alberto Gomez-Rivas Costco customer number 111775****07, member for many years, using services at optical, hearing...

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5

Changing to replacement battery type of nano hearing aids. Sending
Them to arrive in five to seven days.
I’m not pissed.

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5

Their software to create photobooks is the WORST of any digital photo site out there. Be prepared to lose your work if...

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5

lost right aid,,,,,,,,,BEST ever had

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Costco and Nano Hearing Aids Most Critical Reviews

Lowest rated reviews
1

Everything is made to Costco specifications. Overall quality of merchandise is drastically reduced. Lots of CHEAP China...

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1

I ordered and received Nano x2 rechargeable hearings 22 days ago. They are in working order, but after 22 days, I do no...

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1

I bought a pair of Kirkland hearing aids there. I've been wearing Beltone HA's for 9 years, thought it was time to...

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1

Received the invisible hearing aid (CIC). I followed the directions to adjust the volume but the tiny screw driver did...

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Costco and Nano Hearing Aids Latest Reviews

Recent published reviews
3.8

We had our washer/dryer delivered on the 15. They were supposed to install them. They didnt. The delivery man had all so...

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2

I ordered a hearing aid for my son from their advertisement on Facebook. It didn't work for him, so I called for a...

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No votes

The customer service team is fantastic!!! I got my refund right away. I just need to know when UPS is picking up the...

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1.2

I called about a refund. They do not want to refund your money. Says it can take 45 days to receive my refund. I will...

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Costco and Nano Hearing Aids Products and Services

Most reviewed product and services
  • Costco Cashier (92 reviews)
  • Costco Manager (84 reviews)
  • Costco Delivery Service (45 reviews)
  • Nano Hearing Aids Hearing Aids (123 reviews)
  • Nano Hearing Aids Rx2000 Hearing Aids (20 reviews)
  • Nano Hearing Aids X2 Hearing Aids (13 reviews)