PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MyPillow and Costco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MyPillow
1.8
Costco
2.6
MyPillow
Costco

MyPillow and Costco Overview

Total reviews 4050 1610
Company responses 0 0
Issues resolved 14 10

MyPillow and Costco Consumer Ratings

Rank
64 out of 220 in Bed and Bath category
37 out of 334 in Supermarkets and Malls category
Product or Service Quality
38 in category
29 in category
Price Affordability
75 in category
29 in category
Customer service
26 in category
41 in category
Exchange, Refund and Cancellation Policy
27 in category
27 in category

MyPillow and Costco Rating Details

Product or Service Quality
1.7 (1672 reviews)
2.6 (417 reviews)
Reviewer's quote

What a load of crap. 60 days is not much time for such a "quality" pillow. After washing, pillow supports for a couple of nights, then slowly looses support until you are quite sore by morning. Will not be purchasing a second time.

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...A very nice customer service rep, named Heather, helped us out and rescheduled us for the 19. Nobody came, once again. Heather had given us the number for the company that does the installations...

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Price Affordability
1.6 (1604 reviews)
3.1 (407 reviews)
Reviewer's quote

...They obviously raise the price than discount it. Smart marketing but dishonest..

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We have a roof leak and the warranty ran out on our system 6/2020 we have been trying to get someone out to look at it and give us a price on what it would cost to take the system off so we can repair the roof! You guessed it they will take your money then when something goes wrong no one will even...

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Customer service
1.8 (1483 reviews)
2 (536 reviews)
Reviewer's quote

...Disappointed that such hype goes into these pillows, and they are so terrible ! Called the customer service line several times, actually held forever, and then it just cut me off ! You should be ashamed of selling such a terrible product to hard working Americans !...

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...and my house inside out, is this action is professionally accepted ? * Conclusion, please give me your opinion, what kind of service is that ??? * Where the customer service protocol in this company ??? * If this type of service or behavior from such delivery people acceptable to anyone ??? * Is it for real the BBB evaluate such companies and keep them in service and didn't shut them down ??? If this is true what is the benefit of the evaluation then...

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Exchange, Refund and Cancellation Policy
1.7 (1421 reviews)
3 (399 reviews)
Reviewer's quote

...Never received a refund. Don't deal with criminals like Mike Lindell was a lesson learned..

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It broke down again in 2020 and Costco's customer service says that the Costco appliance policy will not be able to do anything about it. You can return a mattress, a couch set, pots and pans over a lifetime, but NO APPLIANCES! So now we sit with a $1400 wine refrigerator that does not work. If we...

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MyPillow and Costco Pros and Cons

Pros
  • Extreme comfort
  • Great product
  • Awesome peaceful sleep
  • Price
  • This is the only time i have been disappointed
  • Great price
Cons
  • Pillow quality
  • Customer service
  • False advertising
  • Horrible customer service
  • Costco service
  • Shame on you costco

MyPillow and Costco Most Positive Reviews

Top rated reviews
5

I used to wake up several times a night with neck pain, having to adjust my pillows. I have purchased so many different...

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5

I am Alberto Gomez-Rivas Costco customer number 111775****07, member for many years, using services at optical, hearing...

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5

I bought 2 pillows, one for me, one for my husband, and got a small travel pillow. He liked his right from the start. Mi...

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5

Their software to create photobooks is the WORST of any digital photo site out there. Be prepared to lose your work if...

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MyPillow and Costco Most Critical Reviews

Lowest rated reviews
1

The pillow bunches up on the sides and I am constantly waking up to readjust to my head. I have a stiff neck and have...

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1

Everything is made to Costco specifications. Overall quality of merchandise is drastically reduced. Lots of CHEAP China...

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1

I bought My Pillow during the BOGO promotion. They charged me $100.00+ for two queens. At 74 I feel I got "taken". ...

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1

I bought a pair of Kirkland hearing aids there. I've been wearing Beltone HA's for 9 years, thought it was time to...

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MyPillow and Costco Latest Reviews

Recent published reviews
No votes

Qanon told me that mike lindell is actually a member of Antifa and when sleeping on my my pillow i'm being brain washed...

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3.8

We had our washer/dryer delivered on the 15. They were supposed to install them. They didnt. The delivery man had all so...

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1

this *** is on fox news 20 times a day 2 minutes of news 5 minutes of commercials I will stop watching fox news because...

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No votes

The customer service team is fantastic!!! I got my refund right away. I just need to know when UPS is picking up the...

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MyPillow and Costco Products and Services

Most reviewed product and services
  • Mypillow Pillow (2446 reviews)
  • Mypillow Commercial (279 reviews)
  • Mypillow Buy One Get One Free Deal (139 reviews)
  • Costco Cashier (92 reviews)
  • Costco Manager (84 reviews)
  • Costco Delivery Service (45 reviews)