MyPillow vs Costco: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MyPillow and Costco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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MyPillow

1.8

Costco

2.6

MyPillow

Costco

MyPillow and Costco Overview

Total reviews

3647

1273

Company responses

Issues resolved

MyPillow was first mentioned on PissedConsumer on Jun 27, 2012 and since then this brand received 3647 reviews. It is 2374 reviews more than Costco received since Jul 19, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Costco customer support team than with MyPillow customer service.

MyPillow and Costco Consumer Ratings

Rank

51 out of 310 in Bed and Bath category

23 out of 614 in Supermarkets and Malls category

Product or Service Quality

34 in category

17 in category

Price Affordability

59 in category

18 in category

Customer service

26 in category

31 in category

MyPillow and Costco Rating Details

Product or Service Quality

1.7 (1500 reviews)

2.7 (309 reviews)

Reviewer's quote

I just recently purchased two my pillow Queen firm. They were queen-size all right but not firm. In fact I wouldn't even call them soft they feel like they are half full. I previously purchased similar pillows through this company when they first started. They were great. The new pillows are a...

PissedConsumer1724299

I bought 4 tires at the Costco at Clifton NJ. The lady helped me told me that I don’t need to wait in line next time I came back for the tire rotations. I just need to come to the counter and it only takes couple of minutes. I came here today for the tires rotation. The lady at the counter treated...

Joseph L

Price Affordability

1.7 (1436 reviews)

3.2 (305 reviews)

Reviewer's quote

...By the time you add the minimal standard shipping cost, you'll be withing pennies of the original price. I canceled my order once I saw how the company operates. And that "buy one get one free" on the regular queen size pillow..

PissedConsumer1704875

...Great price and double the warranty. It all falls apart due to the third party delivery and installation services Costco uses. Former Sears services who are total incompetent *** No wonder Sears is gone...

David K

Customer service

1.9 (1306 reviews)

2 (390 reviews)

Reviewer's quote

...I want to talk to customer service !!! You have no choice but leave a message and then you get disconnected. WHAT A JOKE!!!! Mike Lindell ought to rethink about what kind of opening statement he wants to leaves when you call the 800#..

PissedConsumer1705080

The service staff (Peter Clarke and Alex) in the Tire Department said to have "it repaired and that Costco will be reimburse us for the damages", even before we filled out the claim form. The next day, we spoke to Kiley at Costco and we filled out a claim form, she also said that we will be...

Liza B

MyPillow and Costco Pros and Cons

Pros

Extreme comfort
Great product
Awesome peaceful sleep

Price
This is the only time i have been disappointed
Food items offered

Cons

Pillow quality
False advertising
Customer service

Horrible customer service
Customer service
Costco service

MyPillow and Costco Most Positive Reviews

Top rated reviews

I used to wake up several times a night with neck pain, having to adjust my pillows. I have purchased so many different...

I am Alberto Gomez-Rivas Costco customer number 111775377607, member for many years, using services at optical, hearing...

MyPillow and Costco Most Critical Reviews

Lowest rated reviews

The pillow bunches up on the sides and I am constantly waking up to readjust to my head. I have a stiff neck and have...

Everything is made to Costco specifications. Overall quality of merchandise is drastically reduced. Lots of CHEAP China...

MyPillow and Costco Latest Reviews

Recent published reviews

Worst lumpy pillow on the planet!!

Read all 3647 reviews

I had let my membership expire the end of November last year. I renewed it the end of January. I go into Costco today...

Read all 1273 reviews

MyPillow and Costco Products and Services

Most reviewed product and services

Mypillow Pillow (2386 reviews)
Mypillow Commercial (238 reviews)
Mypillow Buy One Get One Free Deal (139 reviews)

Costco Customer Care (146 reviews)
Costco Cashier (89 reviews)
Costco Manager (81 reviews)

How would you compare MyPillow vs Costco?

Customer service

Product or Service Quality

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Anonymous Anonymous Jun 25 #1707718

I bought 2 pillows for me and my friend the worst pillow we have ever slept on.I just wasted my money and i am on a fixed income i can't eben stand to watch his commercials.

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Anonymous Anonymous Jul 25, 2018 #1525699

there is no better option for buying "My Pillow" it is outrageously priced and is not worth the $ 50.00 price consumers are being charged, even discounted it is way more than it should be, any pillow no matter how good it is should not be more than $25.00 to $30.00. The "My Pillow" is made of shredded foam that is all, it is not anything special and consumer's are made to believe it is a speciallydesigned product, even at that as I stated, it is severely over priced.

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