PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Costco and MyPillow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Costco
MyPillow

Costco and MyPillow Overview

Total reviews
1270
3646
Company responses
0
0
Issues resolved
9
10

MyPillow was first mentioned on PissedConsumer on Jun 27, 2012 and since then this brand received 3646 reviews. It is 2376 reviews more than Costco received since Jul 19, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Costco customer support team than with MyPillow customer service.

Costco and MyPillow Consumer Ratings

Rank
23 out of 614 in Supermarkets and Malls category
52 out of 310 in Bed and Bath category
Customer service
31 in category
26 in category
Website
21 in category
42 in category
Product or Service Quality
17 in category
33 in category

Costco and MyPillow Rating Details

Customer service
2 (388 reviews)
1.9 (1305 reviews)
Reviewer's quote

I bought 4 tires at the Costco at Clifton NJ. The lady helped me told me that I don’t need to wait in line next time I came back for the tire rotations. I just need to come to the counter and it only takes couple of minutes. I came here today for the tires rotation. The lady at the counter treated...

Joseph L

...I want to talk to customer service !!! You have no choice but leave a message and then you get disconnected. WHAT A JOKE!!!! Mike Lindell ought to rethink about what kind of opening statement he wants to leaves when you call the 800#..

PissedConsumer1705080
Website
2.9 (320 reviews)
2.1 (1260 reviews)
Reviewer's quote

..."It was in the fine print" on the Costco website. I interpreted it as having done my duty sliding out the old dishwasher; apparently not. 5) They said I could refuse delivery, but I already had several weeks without a dishwasher and figured my husband could figure it out...

Wisteria W

I purchased 2 pillows from Zulily and 2 directly from the company website. All 4 of the pillows are 2 months old and sleeping on them is like using a folded up blanket for your pillow, they are very uncomfortable and hard. The company WON'T REFUND MY MONEY, instead they told me that I needed to...

Natan
Product or Service Quality
2.7 (308 reviews)
1.7 (1499 reviews)
Reviewer's quote

The service staff (Peter Clarke and Alex) in the Tire Department said to have "it repaired and that Costco will be reimburse us for the damages", even before we filled out the claim form. The next day, we spoke to Kiley at Costco and we filled out a claim form, she also said that we will be...

Liza B

I just recently purchased two my pillow Queen firm. They were queen-size all right but not firm. In fact I wouldn't even call them soft they feel like they are half full. I previously purchased similar pillows through this company when they first started. They were great. The new pillows are a...

PissedConsumer1724299

Costco and MyPillow Pros and Cons

Pros
  • Price
  • This is the only time i have been disappointed
  • Food items offered
  • Extreme comfort
  • Great product
  • Awesome peaceful sleep
Cons
  • Horrible customer service
  • Customer service
  • Costco service
  • Pillow quality
  • False advertising
  • Customer service

Costco and MyPillow Most Positive Reviews

Top rated reviews
5

I am Alberto Gomez-Rivas Costco customer number 111775377607, member for many years, using services at optical, hearing...

5

I used to wake up several times a night with neck pain, having to adjust my pillows. I have purchased so many different...

Costco and MyPillow Most Critical Reviews

Lowest rated reviews
1

Everything is made to Costco specifications. Overall quality of merchandise is drastically reduced. Lots of CHEAP China...

1

The pillow bunches up on the sides and I am constantly waking up to readjust to my head. I have a stiff neck and have...

Costco and MyPillow Latest Reviews

Recent published reviews
1.9

I will never go to Costco in Indianapolis again!! The aisles are not marked as to what is in there (only numbers) you...

Read all 1270 reviews

I wrote an email about the 'blitz of advertising' that is always on the Television. I'm so sick of it that I wouldn't...

Read all 3646 reviews

Costco and MyPillow Products and Services

Most reviewed product and services
  • Costco Customer Care (145 reviews)
  • Costco Cashier (89 reviews)
  • Costco Manager (81 reviews)
  • Mypillow Pillow (2383 reviews)
  • Mypillow Commercial (238 reviews)
  • Mypillow Buy One Get One Free Deal (139 reviews)