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Costco

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 969 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • This is the only time i have been disappointed 5
  • Food items offered 5
  • Great price 4
  • Customer service 4

Customers don't like

  • Horrible customer service9
  • Cashier4
  • Shame on you costco3
  • Mistakes not fixed3
  • How we were treated3
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Lowes

Supermarkets and Malls
  • 22 ISSUES RESOLVED
  • 3378 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 10
  • Price 6
  • Friendliness of staff 6
  • Would rate zero stars if i could 5
  • Product was fine 4

Customers don't like

  • Customer service received32
  • Customer service24
  • Service11
  • Lack of response9
  • Lack of communication5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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