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Costco

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1083 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • This is the only time i have been disappointed 5
  • Food items offered 5
  • Great price 4
  • Customer service 4

Customers don't like

  • Horrible customer service43
  • Cashier4
  • Shame on you costco3
  • Mistakes not fixed3
  • How we were treated3
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Lowes

Supermarkets and Malls
  • 29 ISSUES RESOLVED
  • 3721 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 10
  • Price 8
  • Friendliness of staff 6
  • Would rate zero stars if i could 5
  • Location 5

Customers don't like

  • Customer service88
  • Customer service received30
  • Service12
  • Lack of response10
  • Incompetent staff6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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