PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Les Schwab Tire Centers and Costco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Les Schwab Tire Centers
Costco

Les Schwab Tire Centers and Costco Overview

Total reviews
688
1287
Company responses
0
0
Issues resolved
4
9

Costco was first mentioned on PissedConsumer on Jul 19, 2007 and since then this brand received 1287 reviews. It is 599 reviews more than Les Schwab Tire Centers received since Nov 14, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Les Schwab Tire Centers customer support team and Costco customer service.

Les Schwab Tire Centers and Costco Consumer Ratings

Rank
181 out of 2414 in Service Centers and Repairs category
23 out of 483 in Supermarkets and Malls category
Customer service
158 in category
30 in category
Staff
147 in category
23 in category
Product or Service Quality
142 in category
16 in category

Les Schwab Tire Centers and Costco Rating Details

Customer service
1.7 (148 reviews)
2 (398 reviews)
Reviewer's quote

...Professional?? Not even close!! This place is awful for customer service now and desperately needs changes in management and front staff!..

PissedConsumer1533396

...I called customer service twice to get an estimated delivery date. They did not know because "shipping doesn't inform them". The only "solution" they could offer me is a refund if I wanted to cancel the order...

Maurizio
Staff
1.9 (128 reviews)
2.4 (330 reviews)
Reviewer's quote

...Extreamly lazy, slow moving staff. I have used Schwab for years but I am thinking Costco, or Firestone would be a better choice these days. Schwab locations East of the Cascades seem to have forgotten what Les started...

Zamyah

The service staff (Peter Clarke and Alex) in the Tire Department said to have "it repaired and that Costco will be reimburse us for the damages", even before we filled out the claim form. The next day, we spoke to Kiley at Costco and we filled out a claim form, she also said that we will be...

Liza B
Product or Service Quality
1.7 (117 reviews)
2.7 (313 reviews)
Reviewer's quote

To me, this goes above and beyond good service. This company builds relationships that make you want to go back (which we will) and buy tires. They are honest and trustworthy and we have done business with both the Puyallup division and the Shelton division and found both to be VERY customer...

Diana L

Was charged and a service member went to retrieve my locked up bottle of liquor and he came back and said it was gone. I we t back with him and sure enough the bottle was gone sign changed and another product was in its place all the while telling me it was an awesome bottle worth a lot of money...

Scott T

Les Schwab Tire Centers and Costco Pros and Cons

Pros
  • Location
  • Polite employees
  • Popcorn
  • Price
  • This is the only time i have been disappointed
  • Food items offered
Cons
  • Poor customer service
  • Unwillingness to make things right
  • Poor management
  • Horrible customer service
  • Customer service
  • Costco service

Les Schwab Tire Centers and Costco Most Positive Reviews

Top rated reviews
5

My 2002 ford expedition started leaking oil, So I took it to les swab and they told me the oil pan gasket was leaking an...

5

I am Alberto Gomez-Rivas Costco customer number 111775377607, member for many years, using services at optical, hearing...

Les Schwab Tire Centers and Costco Most Critical Reviews

Lowest rated reviews
1

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or...

1

Everything is made to Costco specifications. Overall quality of merchandise is drastically reduced. Lots of CHEAP China...

Les Schwab Tire Centers and Costco Latest Reviews

Recent published reviews
3.5

I was long term customer 30+ years. If tires failed reach the expected mileage they would be fair and adjust...

Read all 688 reviews
3.6

I provided some wrong information so I have re-ordered a new laptop and I was delivered so I am ok . Thanks

Read all 1287 reviews

Les Schwab Tire Centers and Costco Products and Services

Most reviewed product and services
  • Les Schwab Tire Centers Manager (63 reviews)
  • Les Schwab Tire Centers Repair (52 reviews)
  • Les Schwab Tire Centers Customer Care (42 reviews)
  • Costco Customer Care (147 reviews)
  • Costco Cashier (89 reviews)
  • Costco Manager (81 reviews)