PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Costco and Les Schwab Tire Centers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Costco
Les Schwab Tire Centers

Costco and Les Schwab Tire Centers Overview

Total reviews
1423
695
Company responses
0
0
Issues resolved
10
4

Costco and Les Schwab Tire Centers Consumer Ratings

Rank
29 out of 321 in Supermarkets and Malls category
185 out of 1707 in Service Centers and Repairs category
Customer service
36 in category
159 in category
Website
24 in category
146 in category
Product or Service Quality
23 in category
148 in category
Price Affordability
23 in category
162 in category

Costco and Les Schwab Tire Centers Rating Details

Customer service
2 (445 reviews)
1.7 (150 reviews)
Reviewer's quote

As an owner of a global sedan service I am keenly aware of employee invention, assistance, dlegation, responsibility and customer service. Obviously skilled in recognizing when customers are upset he also took note of the bottleneck created not only on line but also at the Customer Service...

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...Professional?? Not even close!! This place is awful for customer service now and desperately needs changes in management and front staff!..

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Website
2.8 (363 reviews)
2.3 (98 reviews)
Reviewer's quote

I need to order a item and I need to use my Costco Cash card in it as an allowed me to do that on the website I need to do that because costco doesnt have the item in the store..

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...I wrote Les Schwaub customer service on their website and as of three days later, not a single word back. Maybe I'm invisible to them as well. ..

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Product or Service Quality
2.7 (352 reviews)
1.7 (119 reviews)
Reviewer's quote

This Costco has the worst service ever. At the membership area at around 2:30 PM, a worker named Giovanna just ignores customers is being extremely rude and prejudice towards them for no reason. What kind of service is this? Rude service...

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...Around 10 am I see one of the employees, a larger around the waist guy go out and takes my truck to the truck service/alignment area. So I go over to let him know what was wrong. As I'm walking over to the shop I see him walking across the shop...

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Price Affordability
3.2 (345 reviews)
2.1 (114 reviews)
Reviewer's quote

...After I compared the prices from my Costco receipt compared to what I actually paid. InstaCart had up charged me on every item. The worst was a 25% increase on paper towels...

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...They gave me only 120 and said i had to pay half the price of a tire cash. Ok, whatever. I paid half and went on my merry way feeling like I had actually opened an account of value, and i would reap many benefits (my other account was a jewelry store with a credit line of 400)...

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Costco and Les Schwab Tire Centers Pros and Cons

Pros
  • Price
  • This is the only time i have been disappointed
  • Great price
  • Location
  • Polite employees
  • Popcorn
Cons
  • Horrible customer service
  • Customer service
  • Costco service
  • Poor customer service
  • Unwillingness to make things right
  • Poor management

Costco and Les Schwab Tire Centers Most Positive Reviews

Top rated reviews
5

I am Alberto Gomez-Rivas Costco customer number 111775377607, member for many years, using services at optical, hearing...

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5

My 2002 ford expedition started leaking oil, So I took it to les swab and they told me the oil pan gasket was leaking an...

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5

Their software to create photobooks is the WORST of any digital photo site out there. Be prepared to lose your work if...

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5

If you're going to make us wait over an hour please bring back the comfortable sofas back.

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Costco and Les Schwab Tire Centers Most Critical Reviews

Lowest rated reviews
1

Everything is made to Costco specifications. Overall quality of merchandise is drastically reduced. Lots of CHEAP China...

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1

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or...

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1

I bought a pair of Kirkland hearing aids there. I've been wearing Beltone HA's for 9 years, thought it was time to...

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1

My fiance went to les schwab in east bremerton and they started to take his tires and rims off only to find he needed...

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Costco and Les Schwab Tire Centers Latest Reviews

Recent published reviews
1

4 weeks item not delivered. Can't get through on phone, waited 40 minutes only to be disconnected when the phone was...

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2.3

On Monday, June 29th 2020, I went into the shop on Simpson Ave Aberdeen, WA because of the airbags they installed on my...

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No votes

I called and canceled my order before this was shipped to my home address. I have also called the shipper and updated...

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2.3

I went in yesterday (July 1st 2020) because I had an issue with an airbag they installed on the rear of my 2017 Chevy...

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Costco and Les Schwab Tire Centers Products and Services

Most reviewed product and services
  • Costco Customer Care (159 reviews)
  • Costco Cashier (90 reviews)
  • Costco Manager (81 reviews)
  • Les Schwab Tire Centers Manager (63 reviews)
  • Les Schwab Tire Centers Repair (52 reviews)
  • Les Schwab Tire Centers Customer Care (42 reviews)