Costco vs Kroger

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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 816 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Price 8
  • Food items offered 5
  • Customer service 4
  • Great price 4
  • This is the only time i have been disappointed 3

Customers don't like

  • Horrible customer service23
  • Customer service8
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6

Products by Costco

No items

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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 655 TOTAL REVIEWS
  • $49.4K CLAIMED LOSSES
  • $426 AVERAGE LOSS
2.7
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Near my home 7
  • Employees customer service skills 4
  • Friendley and courtous 4
  • Prices 4
  • Selection 3

Customers don't like

  • Disrespectful employees7
  • No management7
  • Customer service skills5
  • Poor service4
  • Rude store manager4

Products by Kroger

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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