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Costco

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 898 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Price 9
  • Food items offered 5
  • Customer service 4
  • This is the only time i have been disappointed 4
  • Great price 4

Customers don't like

  • Customer service6
  • Cashier4
  • How we were treated3
  • Shame on you costco3
  • Mistakes not fixed3
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Kroger

Food Stores
  • 2 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $55.3K CLAIMED LOSSES
  • $425 AVERAGE LOSS
2.7
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Near my home 8
  • Friendley and courtous 5
  • Employees customer service skills 4
  • Prices 4
  • Selection 3

Customers don't like

  • No management4
  • Customer service skills3
  • Poor service3
  • Rude store manager2
  • Slow checkout and bad management2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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