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Costco

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1079 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • This is the only time i have been disappointed 5
  • Food items offered 5
  • Great price 4
  • Customer service 4

Customers don't like

  • Horrible customer service43
  • Cashier4
  • Shame on you costco3
  • Mistakes not fixed3
  • How we were treated3
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Kmart

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 952 TOTAL REVIEWS
  • $78.6K CLAIMED LOSSES
  • $314 AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • Sales staff 5
  • Good location 5
  • Cashier was nice 5
  • Products 2

Customers don't like

  • Customer service34
  • Worst customer service7
  • Worst customer service for m3
  • Website3
  • Service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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