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Costco

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 934 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price 9
  • Food items offered 5
  • Customer service 4
  • This is the only time i have been disappointed 4
  • Great price 4

Customers don't like

  • Horrible customer service9
  • Cashier4
  • How we were treated3
  • Shame on you costco3
  • Mistakes not fixed3
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Home Depot

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1727 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service28
  • Customer service6
  • Unwilling to fix problem6
  • Company response4
  • Not as advertised4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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