Costco vs Home Depot

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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 816 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 8
  • Food items offered 5
  • Customer service 4
  • Great price 4
  • This is the only time i have been disappointed 3

Customers don't like

  • Horrible customer service23
  • Customer service8
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6

Products by Costco

No items

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Home Depot

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1537 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service8
  • Not as advertised6
  • Policy6

Products by Home Depot

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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