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Costco

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 965 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 9
  • This is the only time i have been disappointed 5
  • Food items offered 5
  • Great price 4
  • Customer service 4

Customers don't like

  • Horrible customer service9
  • Cashier4
  • Shame on you costco3
  • Mistakes not fixed3
  • How we were treated3
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Hobby Lobby

Shopping
  • 3 ISSUES RESOLVED
  • 461 TOTAL REVIEWS
  • $35.8K CLAIMED LOSSES
  • $617 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Products 6
  • Diversity in products 5
  • Decorations and furniture 5
  • Variety of products 4
  • Selection and sales 4

Customers don't like

  • Poor management5
  • Customer service3
  • Untrained employees2
  • Price switching2
  • Poor management skills2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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