Costco vs Frontgate

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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 817 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Price 9
  • Food items offered 5
  • Customer service 4
  • Great price 4
  • This is the only time i have been disappointed 3

Customers don't like

  • Horrible customer service23
  • Customer service8
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6

Products by Costco

No items

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Frontgate

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $27.3K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Item i ordered 2
  • Products overall 1
  • Stacking chairs and arm chairs 1

Customers don't like

  • Shipping is so inaccurate3
  • Junk products3
  • Overpriced and poor quality3
  • Poor customer service2
  • Quick to say i am sorry with not resolution2

Products by Frontgate

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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