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Costco

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 881 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • Food items offered 5
  • Customer service 4
  • This is the only time i have been disappointed 4
  • Great price 4

Customers don't like

  • Horrible customer service11
  • Customer service6
  • Cashier4
  • Mistakes not fixed3
  • Shame on you costco3
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Fedex

Shipping
  • 19 ISSUES RESOLVED
  • 3632 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 7
  • Bad very bad 6
  • Nada 6
  • Shipping 5
  • Zilch 5

Customers don't like

  • Very poor customer service53
  • Delivery service28
  • Service16
  • Being lied to11
  • Terrible driver8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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