Costco vs Eyebuydirect

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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 817 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Price 9
  • Food items offered 5
  • Customer service 4
  • Great price 4
  • This is the only time i have been disappointed 3

Customers don't like

  • Horrible customer service23
  • Customer service8
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6

Products by Costco

No items

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Eyebuydirect

Eye and Ear Care
  • 2 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $89 AVERAGE LOSS
3.1
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Shipping speed 7
  • Prices 6
  • Quality 6
  • Price 4
  • Quality and prices - the whole transaction was well done 4

Customers don't like

  • Customer service4
  • Not following up with customer3
  • Not getting what i paid for and need2
  • Very dissapointed2
  • Restocking fee2

Products by Eyebuydirect

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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