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Costco Travel

Travel Agencies
  • 3 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $58.6K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.5
Customer service
Website
Discounts and Special Offers
Staff
Number of Destinations
  • Hotels and airline accommodations 3
  • Original price 1
  • Personalization of my trip 1
  • So far it has been excellent 1
  • Website 1

Customers don't like

  • Poor and incorrect information given poor customer service3
  • No apology2
  • Worst customer service and problem resolution2
  • Unable to cancel from the webpage1
  • Website froze1
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Sundance Vacations

Travel Agencies
  • 0 ISSUES RESOLVED
  • 147 TOTAL REVIEWS
  • $81.7K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Staff
Number of Destinations
  • Presentation 1

Customers don't like

  • Misleading presentations5
  • Having to get our money returned2
  • Refusal to communicate via writing2
  • Rude employee1
  • Texting when i did not allow for that1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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