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Costco Travel

Travel Agencies
  • 3 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $76.8K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.4
Customer service
Website
Discounts and Special Offers
Staff
Exchange, Refund and Cancellation Policy
  • Hotels and airline accommodations 3
  • Using costco travel was easy 2
  • Discount rate 2
  • Costco travel cashback 2
  • Website 1

Customers don't like

  • Customer service7
  • Worst customer service and problem resolution3
  • Poor and incorrect information given poor customer service3
  • Travel package was not what is was suppose to be2
  • Tavel package it was not what is suppose to be2
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1106 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $431 AVERAGE LOSS
1.3
Customer service
Website
Discounts and Special Offers
Staff
Exchange, Refund and Cancellation Policy
  • Price 3
  • Complete dishonest business model 3
  • Chat feature 3
  • Ease of booking 2
  • Website 1

Customers don't like

  • Horrible customer service64
  • Did not receive refund18
  • Given the runaround8
  • Poor phone service6
  • Agents unwilling to help5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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