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Costco Travel

Travel Agencies
  • 3 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $58.6K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.5
Customer service
Website
Discounts and Special Offers
Staff
Number of Destinations
  • Hotels and airline accommodations 3
  • Original price 1
  • Personalization of my trip 1
  • So far it has been excellent 1
  • Website 1

Customers don't like

  • Poor and incorrect information given poor customer service3
  • No apology2
  • Worst customer service and problem resolution2
  • Unable to cancel from the webpage1
  • Website froze1
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1051 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $431 AVERAGE LOSS
1.3
Customer service
Website
Discounts and Special Offers
Staff
Number of Destinations
  • Not a thing to like 6
  • Chat feature 3
  • Price 3
  • Complete dishonest business model 2
  • Ease of booking 2

Customers don't like

  • Did not receive refund18
  • Given the runaround7
  • Customer service6
  • Poor phone service6
  • Agents unwilling to help5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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