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Costco Travel

Travel Agencies
  • 3 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $66.8K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Hotels and airline accommodations 3
  • Using costco travel was easy 2
  • Costco travel cashback 2
  • Website 1
  • So far it has been excellent 1

Customers don't like

  • Worst customer service and problem resolution3
  • Poor and incorrect information given poor customer service3
  • Tavel package it was not what is suppose to be2
  • No apology2
  • Customer service2
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Hotels

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 97 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $418 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Response reaction1
  • Really poor price guarantee policy1
  • Bait-and-switch tactics1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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