Start a new comparison
Delete

Costco Travel

Travel Agencies
  • 3 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $58.9K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Hotels and airline accommodations 3
  • Personalization of my trip 1
  • So far it has been excellent 1
  • Using costco travel was easy 1
  • Website 1

Customers don't like

  • Poor and incorrect information given poor customer service3
  • Customer service2
  • No apology2
  • Worst customer service and problem resolution2
  • Website froze1
Delete

Hotels

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $418 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Bait-and-switch tactics1
  • Really poor price guarantee policy1
  • Response reaction1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel