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Costco Travel

Travel Agencies
  • 3 ISSUES RESOLVED
  • 125 TOTAL REVIEWS
  • $80K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Hotels and airline accommodations 3
  • Using costco travel was easy 2
  • Discount rate 2
  • Costco travel cashback 2
  • Website 1

Customers don't like

  • Customer service7
  • Worst customer service and problem resolution3
  • Poor and incorrect information given poor customer service3
  • Travel package was not what is was suppose to be2
  • Tavel package it was not what is suppose to be2
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Hotels

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $24.5K CLAIMED LOSSES
  • $408 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Response reaction1
  • Really poor price guarantee policy1
  • Bait-and-switch tactics1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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