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Costco Travel
Expedia

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Costco Travel

Costco Travel

2.1
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 211 TOTAL REVIEWS
Rank
55 out of 683
in Travel Agencies category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    227
  • SUCCESSFUL
    61%
  • AVG CALL DURATION
    03:59
  • ISSUES RESOLVED
    22%
Top Products and Services
1.9
28 reviews
2.7
27 reviews
2.6
22 reviews
Expedia

Expedia

1.5
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1966 TOTAL REVIEWS
Rank
98 out of 683
in Travel Agencies category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    09:59
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
381 reviews
1.6
123 reviews
1.6
102 reviews

How would you compare Costco Travel vs Expedia?

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Anonymous
#1347590

I have had trouble with both, but wait time to speak to someone at Costco is usually less than 5 minutes, Expedia is more than 1 hour.

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