Costco Travel vs Expedia
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Customers like
- Hotels and airline accommodations 3
- Personalization of my trip 1
- So far it has been excellent 1
- Using costco travel was easy 1
- Website 1
Customers don't like
- Poor and incorrect information given poor customer service3
- Customer service2
- No apology2
- Worst customer service and problem resolution2
- Website froze1
Products by Costco Travel
- Costco Travel Vacation Package Booking
- Costco Travel Cruise Booking
- Costco Travel Vacation Package
- Costco Travel Car Rental Booking
- Costco Travel Car Rental
- Costco Travel Customer Care
- Costco Travel Alaska Cruise Booking
- Enterprise Rent A Car Truck Rental
- Costco Travel Travel Advertisement
- Costco Travel Flight Booking
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Customers like
- Price comparisons 10
- Easy website 9
- Lower price 7
- Initial price 6
- Ease of use 4
Customers don't like
- Extremely poor customer service56
- Lack of response from expedia21
- Substandard service15
- False claims13
- Incompetent staff12
Products by Expedia
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I have had trouble with both, but wait time to speak to someone at Costco is usually less than 5 minutes, Expedia is more than 1 hour.