Costco Travel vs Expedia
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Costco Travel and Expedia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Costco Travel and Expedia Overview
Expedia was first mentioned on PissedConsumer on Aug 7, 2007 and since then this brand received 1974 reviews. It is 1758 reviews more than Costco Travel received since Dec 8, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Costco Travel customer support team and Expedia customer service.
Costco Travel and Expedia Consumer Ratings
According to consumer ratings and reviews, Costco Travel ranks 46 points higher in the Travel Agencies category than Expedia. People gave Costco Travel 1.7 stars for Customer service criterion in Travel Agencies category and it is 200 points higher than the worst rated brand in this category. Regarding Staff criterion, consumers gave Costco Travel 1.9 stars and it is 79% greater than other in category.
Costco Travel and Expedia Rating Details
Costco Travel and Expedia Pros and Cons
- Hotels and airline accommodations
- Discount rate
- Using costco travel was easy
- Price comparisons
- Easy website
- Lower price
- Customer service
- Worst customer service and problem resolution
- Poor and incorrect information given poor customer service
- Extremely poor customer service
- Customer service
- Lack of response from expedia
Costco Travel and Expedia Most Positive Reviews
Costco Travel and Expedia Most Critical Reviews
Costco Travel and Expedia Latest Reviews
Costco Travel and Expedia Products and Services
- Costco Travel Vacation Package Booking (28 reviews)
- Costco Travel Cruise Booking (27 reviews)
- Costco Travel Car Rental (23 reviews)
- Expedia Flight Booking (381 reviews)
- Expedia Customer Care (124 reviews)
- Expedia Room Booking (103 reviews)
How would you compare Costco Travel vs Expedia?
I have had trouble with both, but wait time to speak to someone at Costco is usually less than 5 minutes, Expedia is more than 1 hour.