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Costco Pharmacy

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 23 TOTAL REVIEWS
  • $570 CLAIMED LOSSES
  • $190 AVERAGE LOSS
1.5
Staff
Customer service
Turnaround Time
Diversity of Products or Services
Insurance Plans Acceptance
  • Close to home 1

Customers don't like

No items

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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 410 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Staff
Customer service
Turnaround Time
Diversity of Products or Services
Insurance Plans Acceptance
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Encountered the same problem twice already 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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