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Cornerstone Mortgage

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $84.9K AVERAGE LOSS
1.6
Diversity of Products or Services
Customer service
Website
Staff
Billing Practices
  • Closing cost 1

Customers don't like

  • Customer service1
  • Loan lock process1
  • Loan officer1
  • Nightmare1
  • Way they have handled the taxing issue1
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Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 972 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $14.5K AVERAGE LOSS
1.7
Diversity of Products or Services
Customer service
Website
Staff
Billing Practices
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3
  • Easy to access by phone 3

Customers don't like

  • Being treated like a criminal7
  • Customer service5
  • Did not resove issue5
  • Employees unwillingness to help4
  • Unwillingness to fix problem usaa created3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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