PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Microsoft and Corel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Microsoft
Corel

Microsoft and Corel Overview

Total reviews 415 64
Company responses 0 0
Issues resolved 7 1

Microsoft and Corel Consumer Ratings

Rank
206 out of 1074 in Software category
230 out of 1074 in Software category
Customer service
150 in category
No votes
Product or Service Quality
149 in category
No votes
Website
172 in category
No votes
Diversity of Products or Services
135 in category
No votes

Microsoft and Corel Rating Details

Customer service
1.2 (157 reviews)
No votes
Reviewer's quote

You cant even get on the phone with a customer service representative. If you want any help with your computer they charge $5 just to speak to someone. My laptop has been glitching and freezing ever since the most recent update and I cant get ahold of anyone for help..

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...Customer service is totally separate and disconnected from Corel. The outsourced service has no clue what they are doing. Corel's customer service is a joke...

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Product or Service Quality
1.6 (144 reviews)
No votes
Reviewer's quote

Then I'm informed MS Tech Support needs to remove 365 from Windows 10 Pro, because it is preventing the installation of their own disk based products???? Three weeks later, with more than 12 different case numbers given to us, and 60+ hours sitting on the phone, the problems in both the old PC AND...

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...I want to speak to the President and CEO of Corel Draw about this shoddy customer service experience. Can anyone help me out, or do I need to call the Better Business Bureau of Greater Ottawa. R...

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Website
1.8 (137 reviews)
No votes
Reviewer's quote

Microsoft HAS SOME RECORD AT THEIR WEBSITE OF MY OLD PAYMENT MADE THROUGH A CREDIT CARD WHICH NO LONGER IN USE. NOW I AM BUYING A SOFTWARE THROUGH A VALID CARD WITH MU CURRENT ADDRESS. THE PAYMENT IS NOT ACCEPTED SAYING THE CARE DETAILS ARE NOT MATCHING...

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...It said the key number was incorrect even though it was off of their own website. Email #1- " Your serial number isn't valid for this version of Corel Draw". uhm, no *** because I didn't purchase Corel Draw, I purchased Painter 2019...

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Diversity of Products or Services
2.1 (124 reviews)
No votes
Reviewer's quote

...instead of putting newer products on my system he crashed and burned it. I HAD TO GET NEW DRIVERS AND HARDRIVE ANDMEMORY REDONEON WHOLE SYSTEM. SO FAR ALL I HAVE GOTTEN IS A PILE OF NOTES SAYINGIT WAS HPS FAULTBUT IT WAS NOT...

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Their marketing of products is non-stop - every time you are on your device. You don't even have to be in their program. The ads pop up in the middle of any program you are already in...

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Microsoft and Corel Pros and Cons

Pros
  • Windows version 7
  • When it worked
  • Werst ever
  • Range of products
  • Long term preference for wp product
  • Fairly good range of products
Cons
  • Poor service
  • Customer service
  • Lousy customer service
  • Customer service
  • Unreliable product and technical and customer support
  • Tech support

Microsoft and Corel Most Positive Reviews

Top rated reviews
5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

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3.5

I wrote and air-mailed a letter to the CEO of Corel outlining the problems. Result absolutely NO RESPONSE whatsoever by...

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5

After years of enjoying sync of my mail, calendars, contacts on Windows 10 PC, iPhone, iPad, they suddenly stopped...

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3.3

I have the exact same problem and it's so frustrating. I cannot open any pspimage file without corel pspx9 crashing on...

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Microsoft and Corel Most Critical Reviews

Lowest rated reviews
1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

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1

Purchased did pro 11. Downloaded it would not install saying it's corrupted.
Unable to register product on corel site.
...

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1

I am an exceptionally unhappy MicroSoft support customer.

After a system upgrade, there were problems. Corrupt .dll’s,...

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1

Corel A software company bought out the product Avid Studios 3 years ago, A product that cost me $150. They immediately...

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Microsoft and Corel Latest Reviews

Recent published reviews
3

Yes I didnt receive call regards to payment and billing issues

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No votes

I have a legal copy of CorelDraw Creative Suite.. mysteriously i'm getting a message that it is illegal copy and...

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No votes

I need help with funds taken from my account

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1

Corel hates its customers. In a competitive market Corel is just issuing buggy software with the worst customer support....

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Microsoft and Corel Products and Services

Most reviewed product and services
  • Microsoft Technical Support (48 reviews)
  • Microsoft Office Suite (37 reviews)
  • Microsoft Account (32 reviews)
  • Corel Technical Support (12 reviews)
  • Corel Graphics Software (7 reviews)
  • Corel Paintshop Pro X9 Ultimate Graphics Software (4 reviews)