PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Corel and Microsoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Corel
Microsoft

Corel and Microsoft Overview

Total reviews
54
349
Company responses
0
0
Issues resolved
1
6

Microsoft was first mentioned on PissedConsumer on Nov 25, 2007 and since then this brand received 349 reviews. It is 295 reviews more than Corel received since Nov 16, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Corel customer support team and Microsoft customer service.

Corel and Microsoft Consumer Ratings

Rank
202 out of 1358 in Software category
182 out of 1358 in Software category
Customer service
158 in category
135 in category
Usability
105 in category
103 in category
Product or Service Quality
154 in category
126 in category

According to consumer ratings and reviews, Microsoft ranks 20 points higher in the Software category than Corel. People gave Corel 1.1 stars for Customer service criterion in Software category and it is 236 points higher than the worst rated brand in this category. At the same time, Microsoft was rated 1.2 stars for Customer service criterion in this category and it is 259 points higher than the worst rated brand in this category. If we look at Usability criterion, than we see that Microsoft has a higher rating than Corel. Regarding Product or Service Quality criterion, consumers gave Corel 1.3 stars and it is 61% greater than other in category. Microsoft however was rated 1.7 stars and it is 68% greater than other in category.

Corel and Microsoft Rating Details

Customer service
1.1 (27 reviews)
1.2 (125 reviews)
Reviewer's quote

...The short of it is, this is terribly buggy, unprofessional software, with no meaningful technical or customer service. I am out $127. 00 overall with a manufacturer and their retailer both refusing to stand behind the product, and honor the 30-day Money Back Guarantee...

Marion M

No luck getting anyone on the phone, the robot answering sends you tho the website customer support, where no answers to my question can be found. Tried connecting by Chat, was put on hold, being number 51 in line. 5 (five!!!) hours later I am number 2 in line to be answered!!!!! I am quitting now,...

Sofia B
Usability
1.8 (21 reviews)
1.9 (94 reviews)
Reviewer's quote

Bought Studio 23 update version in nov 2019. On their website no information at all about update-installation. Contacted Corel support with some questions. Got an almost immediate response which answered my first question but for the rest was useless. I tried again and got the same reaction....

PissedConsumer1738871

Microsoft decided to send my emails to somebody else without telling me and then prevented me from ever opening my legal copy (I bought it) of Outlook 10.Letters have received no reply.I would have a guess but I will have to find out whether Microsoft have defied GDPR by sending my personal...

Lakaya
Product or Service Quality
1.3 (21 reviews)
1.7 (110 reviews)
Reviewer's quote

product activated too many times. I am STILL left with a legally paid for product that has ceased to work - had only been used on the same desktop and laptop that Corel activation system has messed up and their management refuse to investigate what is a widespread problem, abd support staff are...

Larell

Windows10 September 2019 upgrade will delete competing product such as Thunderbird email and Firefox browser. And with the email system when trying to reinstall it, it will use only your backup. Because it may be an old backup, you will lose all current folders, and saved for offline use, the files...

Aniceto

Corel and Microsoft Pros and Cons

Pros
  • Long term preference for wp product
  • Fairly good range of products
  • Software is amazing
  • Windows version 7
  • Service
  • Outlook customer service
Cons
  • Customer service
  • Unreliable product and technical and customer support
  • Terrible customer service
  • Lousy customer service
  • Lack of understanding
  • Customer service

Corel and Microsoft Most Positive Reviews

Top rated reviews
3.6

I wrote and air-mailed a letter to the CEO of Corel outlining the problems. Result absolutely NO RESPONSE whatsoever by...

5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

Corel and Microsoft Most Critical Reviews

Lowest rated reviews
1

Purchased did pro 11. Downloaded it would not install saying it's corrupted.
Unable to register product on corel site.
...

1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

Corel and Microsoft Latest Reviews

Recent published reviews
2.5

Bought Studio 23 update version in nov 2019. On their website no information at all about update-installation....

Read all 54 reviews
1

My message did not go through

Read all 349 reviews

Corel and Microsoft Products and Services

Most reviewed product and services
  • Corel Technical Support (9 reviews)
  • Corel Graphics Software (5 reviews)
  • Corel Paintshop Pro X9 Ultimate Graphics Software (4 reviews)
  • Microsoft Technical Support (45 reviews)
  • Microsoft Office Suite (36 reviews)
  • Microsoft Account (28 reviews)