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Corel
Microsoft

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Corel

Corel

1.6
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 49 TOTAL REVIEWS
Rank
199 out of 1483
in Software category
Rating Details
Customer service
Product or Service Quality
Usability
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
Microsoft

Microsoft

1.7
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 340 TOTAL REVIEWS
Rank
179 out of 1483
in Software category
Rating Details
Customer service
Product or Service Quality
Usability
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    24
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    01:35
  • ISSUES RESOLVED
    0%
Top Products and Services
2
43 reviews
2.6
38 reviews
1.9
29 reviews

How would you compare Corel vs Microsoft?

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VivaciousMeerkat
#1727930
Customer service
COREL CUSTOMER SERVICE Absolutely the worst. They cant understand plain English, have no desire to really understand your problem let alone provide a solution.
MICROSOFT online info can be a hit hit and miss but actual customer service has been excellent.

Took time to fully understand problem and then get solutions.

Product or Service Quality
COREL Appallingly unreliable (and I suspect dishonest) activation system that creates multiple bogus activations, locks out your software and there is no way to correct it online or to get customer support to sort it out .
Microsoft have a far more sensible solution.

Office is linked to particular computers BUt this can be unlinked and transferred on you online account. A problem with Windows activation (due to motherboard change)was sorted out by a friendlt helpful support person

I have something else to compare
Corel to their credit have a far better range of software products albeit a rather ragtag collection from the various companies it has bought out over the years.
Microsoft has a far more .limited collection of software.

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