PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Corel and Cyberlink as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Corel
Cyberlink

Corel and Cyberlink Overview

Total reviews 65 42
Company responses 0 0
Issues resolved 1 0

Corel and Cyberlink Consumer Ratings

Rank
229 out of 1082 in Software category
191 out of 1082 in Software category
Customer service
177 in category
170 in category
Product or Service Quality
188 in category
157 in category
Value for money
121 in category
114 in category
Website
190 in category
125 in category

Corel and Cyberlink Rating Details

Customer service
1.1 (36 reviews)
1.1 (21 reviews)
Reviewer's quote

...Customer service is totally separate and disconnected from Corel. The outsourced service has no clue what they are doing. Corel's customer service is a joke...

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Upgraded when bought dell and software does not work customer service is non existent and you might as well burn your money..

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Product or Service Quality
1.3 (27 reviews)
1.5 (19 reviews)
Reviewer's quote

...Sad to see Corel WordPerfect, which was once my go-to software, go so downhill in the customer service dept. Complaints are all over the internet. Ugh..

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My cyberlink DVD 5 is not working tried numerous times to contact customer service for tech support can never get anyone on the phone verbally..

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Value for money
1.8 (24 reviews)
1.8 (18 reviews)
Reviewer's quote

...Corel states that they have a 30-Day Money Back Guarantee, yet they won't refund my money. The store I bought the boxed software from, Best Buy, Clarksville, Indiana, will also not refund my money. They tell me Corel has to refund and Corel tells me Best Buy has to do the refund...

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...oh yeah money. Do not buy this product!..

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Website
1.7 (23 reviews)
2.3 (19 reviews)
Reviewer's quote

...It said the key number was incorrect even though it was off of their own website. Email #1- " Your serial number isn't valid for this version of Corel Draw". uhm, no *** because I didn't purchase Corel Draw, I purchased Painter 2019...

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...Went to website where you can email request for support or pay for technical support. Weeks passed and I got a reply with directions to repair program. Did not work and when I tried to upload diagnostic file - would not upload...

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Corel and Cyberlink Pros and Cons

Pros
  • Range of products
  • Long term preference for wp product
  • Fairly good range of products
  • When the software workded
  • No phone support unless you spend 30bux a pop
  • Zero customer service
Cons
  • Customer service
  • Unreliable product and technical and customer support
  • Tech support
  • Bad customer service and misleading advertising total rip off
  • When i could not edit my own videos
  • Bad software stability

Corel and Cyberlink Most Positive Reviews

Top rated reviews
3.5

I wrote and air-mailed a letter to the CEO of Corel outlining the problems. Result absolutely NO RESPONSE whatsoever by...

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4

I had a similar experience as others mentioned. I had used cyberlink power director 12 for about 18 months for small...

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3.3

I have the exact same problem and it's so frustrating. I cannot open any pspimage file without corel pspx9 crashing on...

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3.5

I used this since February 2020 and it was fine. But on Saturday, I got limited. 1st. I was forced to choose a Format...

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Corel and Cyberlink Most Critical Reviews

Lowest rated reviews
1

Purchased did pro 11. Downloaded it would not install saying it's corrupted.
Unable to register product on corel site.
...

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1

Cyberlink has become a company to stay away from as far as possible!! Built a new computer and Cyberlink Power DVD and...

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1

Corel A software company bought out the product Avid Studios 3 years ago, A product that cost me $150. They immediately...

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1

Had purchased Powerdirector 14 but link to the software was not working. I have the license # and everything(and sent...

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Corel and Cyberlink Latest Reviews

Recent published reviews
1.6

Got a popup offer on my computer for a great deal on WordPerfect, which I have always loved. The "trial" was insane and...

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No votes

Need information about a video asap with your logo

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No votes

I have a legal copy of CorelDraw Creative Suite.. mysteriously i'm getting a message that it is illegal copy and...

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No votes

Need to know about PowerDVD 20 and burner program. Which to get and if Im looking at right ones to make image and iso...

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Corel and Cyberlink Products and Services

Most reviewed product and services
  • Corel Technical Support (12 reviews)
  • Corel Graphics Software (7 reviews)
  • Corel Paintshop Pro X9 Ultimate Graphics Software (4 reviews)
  • Cyberlink Graphics Software (6 reviews)
  • Cyberlink Media Player Software (3 reviews)
  • Cyberlink Powerdvd 17 Media Player Software (3 reviews)