PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Corel and Cyberlink as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Corel
Cyberlink

Corel and Cyberlink Overview

Total reviews
55
36
Company responses
0
0
Issues resolved
1
0

Corel was first mentioned on PissedConsumer on Nov 16, 2010 and since then this brand received 55 reviews. It is 19 reviews more than Cyberlink received since Jun 20, 2011.

Corel and Cyberlink Consumer Ratings

Rank
201 out of 1359 in Software category
173 out of 1359 in Software category
Customer service
156 in category
190 in category
Product or Service Quality
157 in category
145 in category
Usability
108 in category
118 in category

According to consumer ratings and reviews, Cyberlink ranks 28 points higher in the Software category than Corel. People gave Corel 1.1 stars for Customer service criterion in Software category and it is 237 points higher than the worst rated brand in this category. At the same time, Cyberlink was rated 1 stars for Customer service criterion in this category and it is 203 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Cyberlink has a higher rating than Corel. Regarding Usability criterion, consumers gave Corel 1.8 stars and it is 73% greater than other in category. Cyberlink however was rated 1.6 stars and it is 70% greater than other in category.

Corel and Cyberlink Rating Details

Customer service
1.1 (28 reviews)
1 (18 reviews)
Reviewer's quote

...The short of it is, this is terribly buggy, unprofessional software, with no meaningful technical or customer service. I am out $127. 00 overall with a manufacturer and their retailer both refusing to stand behind the product, and honor the 30-day Money Back Guarantee...

Marion M

...When I tried to upload information request to customer service - would not upload to Cyberlink site. I am not paying for technical support on a new product..

PissedConsumer1167764
Product or Service Quality
1.3 (22 reviews)
1.4 (16 reviews)
Reviewer's quote

product activated too many times. I am STILL left with a legally paid for product that has ceased to work - had only been used on the same desktop and laptop that Corel activation system has messed up and their management refuse to investigate what is a widespread problem, abd support staff are...

Larell

...Do not buy this product!..

Daniel W
Usability
1.8 (22 reviews)
1.6 (16 reviews)
Reviewer's quote

Purchased AfterShot Pro just after they aquired it from Bibble and have faithfully updated the new releases in hope that each release fixes bugs. Not only do they not fix issues, they create new ones. I no longer will update because it constantly crashes... and the constant buy me adds are too much...

PissedConsumer1767680

IS *** SUPPORT IS *** PROGRAMS WON'T ACCESS ANY BROWSER.SUPPORT IS SHIT!!!!!

Alizae

Corel and Cyberlink Pros and Cons

Pros
  • Long term preference for wp product
  • Fairly good range of products
  • Software is amazing
  • Zero customer service
  • Youcam 7 features and availability
  • When the software workded
Cons
  • Customer service
  • Unreliable product and technical and customer support
  • Terrible customer service
  • Bad customer service and misleading advertising total rip off
  • When i could not edit my own videos
  • When it stopped working with my social media apps

Corel and Cyberlink Most Positive Reviews

Top rated reviews
3.6

I wrote and air-mailed a letter to the CEO of Corel outlining the problems. Result absolutely NO RESPONSE whatsoever by...

4.1

I had a similar experience as others mentioned. I had used cyberlink power director 12 for about 18 months for small...

Corel and Cyberlink Most Critical Reviews

Lowest rated reviews
1

Purchased did pro 11. Downloaded it would not install saying it's corrupted.
Unable to register product on corel site.
...

1

Cyberlink has become a company to stay away from as far as possible!! Built a new computer and Cyberlink Power DVD and...

Corel and Cyberlink Latest Reviews

Recent published reviews
3

Purchased AfterShot Pro just after they aquired it from Bibble and have faithfully updated the new releases in hope...

Read all 55 reviews

After installing the program and the latest update, the program worked well with .mpg and .TS movies. Then suddenly...

Read all 36 reviews

Corel and Cyberlink Products and Services

Most reviewed product and services
  • Corel Technical Support (9 reviews)
  • Corel Graphics Software (6 reviews)
  • Corel Paintshop Pro X9 Ultimate Graphics Software (4 reviews)
  • Cyberlink Graphics Software (6 reviews)
  • Cyberlink Media Player Software (3 reviews)
  • Cyberlink Technical Support (3 reviews)