PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Copart Auto Auction and Lone Star Auctioneers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Copart Auto Auction
Lone Star Auctioneers

Copart Auto Auction and Lone Star Auctioneers Overview

Total reviews
258
15
Company responses
0
0
Issues resolved
2
0

Copart Auto Auction and Lone Star Auctioneers Consumer Ratings

Rank
103 out of 300 in Auctions and Marketplaces category
67 out of 300 in Auctions and Marketplaces category
Customer service
74 in category
25 in category
Website
64 in category
21 in category
Product or Service Quality
93 in category
38 in category
Price Affordability
107 in category
38 in category

Copart Auto Auction and Lone Star Auctioneers Rating Details

Customer service
1.4 (139 reviews)
2 (6 reviews)
Reviewer's quote

Absolute rubbish customer service. Most of the staff at copart are un human and talk to you like garbage when it is our custom that keeps them in business but yet the talk to you like trash. Purchased a car from copart Chester paid for it in full also asked them to add on delivery which they did...

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This company should have its license removed. they practice illegal bid raising and then call the second lowest bidder to see if they would be interested in buying a car since "the actual high bidder didn't show" bullpoop! you tried raising the bid or your clients did , either way its a money...

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Website
2.2 (127 reviews)
3 (6 reviews)
Reviewer's quote

Then the pictures in copart's website did not show broken headlights, if you see the pictures the headlights looks great, but in real life when i opened the hood the headlights were broken, they can't be used, they need to be replaced. The front Frame is glued, YES GLUED with some type of RTV, not...

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Firstly, they have no credible people to contact. The registration process is unbelievably slow they take two days to check you out. They want your driver's licence/passport or both to register. After providing this information my identification information was stolen from their system and used to...

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Product or Service Quality
1.4 (126 reviews)
2.2 (6 reviews)
Reviewer's quote

I believe you were bought by Walmart because you have the worst service has Walmart has can you guys seem to not care your management sucks I don't do anything for customers they don't pay anybody to move people in and out takes an hour to get in and out of the office or better y'all need to do...

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If Bid rigging is a felony then this to should be ! auction closed and said complete but then stated another buyer won for a $single dollar less than my bid . I was told it would be re listed and it has not only previous bids recieved a private link ???? yet it was a server error that caused my...

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Price Affordability
1.7 (115 reviews)
2.8 (4 reviews)
Reviewer's quote

...I HAVE PAID FULL ASKING PRICE OF $8900 + FEES ETC TOTAL OF $9600 . VEHICLE WAS REMOVED FROM AUCTION AND INVOICE WAS SENT TO ME WITH BALANCE "0". THIS WAS LOT NO 29731609...

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I bought a 2001 BMW went out viewed before bidding, it's been three years nothing has went wrong besides a battery and alternator got title keys tags no problem still driving this is an auction and the vehicles are used damaged or a repo and sometimes abandoned so this is not a car lot with...

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Copart Auto Auction and Lone Star Auctioneers Pros and Cons

Pros
  • Lots of cars
  • Variety of vehicles
  • That i wont deal with them aver again
  • No problems
Cons
  • Did not respond to the customers
  • Customer service and fees
  • Shirked responsibility
  • Terrible company
  • Consumer ripoff

Copart Auto Auction and Lone Star Auctioneers Most Positive Reviews

Top rated reviews
5

These people are crooked to the core. Obvious shill bidding going on to run up the bids. If an item isn't generating...

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4.1

I bought a 2001 BMW went out viewed before bidding, it's been three years nothing has went wrong besides a battery and a...

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5

I am a dealer in california and have been buying vehicles through copart for about 30 years. I find them to be extremly...

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No votes

Copart Auto Auction and Lone Star Auctioneers Most Critical Reviews

Lowest rated reviews
1

They ran into my mint condition R350 ready to auction. Fixed it with spay paint. Towed to my office and told me to x...

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1

Firstly, they have no credible people to contact. The registration process is unbelievably slow they take two days to...

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1

PURE ROBBING BASTARDS TAKE MONEY UP FRONT THEN BRING YOU A SHAGGED UP CAR OUTSIDE MANAGERS ARE DOGS THESE PEOPLE NEED...

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1

This company should have its license removed. they practice illegal bid raising and then call the second lowest bidder...

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Copart Auto Auction and Lone Star Auctioneers Latest Reviews

Recent published reviews
1.7

im a copart member for years i pay my 150 ayear i payed in nov and now they say i have to pay again in dec your company...

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No votes

Paid 15000 for car I wont and found out Car was being sold to someone else. They are still holding my money. Very...

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No votes

Its a place void of all leadership and respect. Management is a revolving door of ppl who dont care about customers or...

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2.7

If Bid rigging is a felony then this to should be ! auction closed and said complete but then stated another buyer won...

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Copart Auto Auction and Lone Star Auctioneers Products and Services

Most reviewed product and services
  • Copart Auto Auction Customer Care (38 reviews)
  • Copart Auto Auction Car Bidding (29 reviews)
  • Copart Auto Auction Manager (12 reviews)
  • Lone Star Auctioneers Car Bidding (2 reviews)
  • Lone Star Auctioneers Customer Care (1 review)