PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SamsBeauty and COPA Hair Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SamsBeauty
COPA Hair Care

SamsBeauty and COPA Hair Care Overview

Total reviews 50 5
Company responses 0 0
Issues resolved 0 0

SamsBeauty and COPA Hair Care Consumer Ratings

Rank
52 out of 311 in Beauty Supplies and Equipment category
60 out of 920 in Cosmetics and Personal Care category
Product or Service Quality
52 in category
7 in category
Customer service
45 in category
47 in category
Price Affordability
54 in category
158 in category
Exchange, Refund and Cancellation Policy
42 in category
213 in category

SamsBeauty and COPA Hair Care Rating Details

Product or Service Quality
1.6 (24 reviews)
5 (2 reviews)
Reviewer's quote

I’m from out of town and was going for a pleasant experience as well as deals, but your organization has truly abysmal customer service. The employees followed me and my 1 YEAR OKD around for all of 45 minutes in groups of UP TO 4!? Is that how you train your employees to treat paying customers....

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...I wish I could get the product locally, this time for myself..

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Customer service
1.4 (24 reviews)
2.5 (2 reviews)
Reviewer's quote

:wtf:I was trying to purchase a silk bonnet and my card declined because of suspicious activity on the website then I got an email saying the purchase went thru and I tried to call and it said the store was closed there was no customer service number I would order anything from this company..

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I loved it. It made my course hair full and bouncy.

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Price Affordability
2.7 (23 reviews)
2 (1 review)
Reviewer's quote

...I spent the price of what a wig would cost and called customer service being that I'm a loyal customer. I got no response other than you can return it and pay for shipping and we'll refund the money. I was just about to place another order but am really having second thoughts..

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No items

Exchange, Refund and Cancellation Policy
1.1 (21 reviews)
1 (2 reviews)
Reviewer's quote

...I requested the refund within the allotted time. So if yall tell me its to late because yall took to long to respond its gonna be a problem..

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No items

SamsBeauty and COPA Hair Care Pros and Cons

Pros
  • Great wigs
  • No pros
  • Deals are amazing
  • Product
Cons
  • No reply to complaints and issues
  • Customer service
  • There return
No votes

SamsBeauty and COPA Hair Care Most Positive Reviews

Top rated reviews
5

Have not recive my order

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3.5

I loved it. It made my course hair full and bouncy.

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4.2

Bank of America doesnt take 10 days to process somebodys money so something is not right hereAt Groupon to tell you...

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No votes

SamsBeauty and COPA Hair Care Most Critical Reviews

Lowest rated reviews
1

I purchase two wigs from Samsbeauty.com and took them out of the package to inspect. One wig all the curls were too...

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2.1

Loved it. I used it on my 5 yr old in 2006. Before COPA, washing & combing her tightly coiled hair was a long & arduous...

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1

I ordered hair from Sam's Beauty and the picture showed ombre hair. When I received the hair it was not ombre. I tried...

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No votes

SamsBeauty and COPA Hair Care Latest Reviews

Recent published reviews
1

They take entirely too long to refund your money back and they dont provide paid return labels. Definitely will not...

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No votes

I also had a great experience with copa - - with the exception of their mailing process, which was infrequent and incons...

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1

WtfI was trying to purchase a silk bonnet and my card declined because of suspicious activity on the website then I...

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No votes

I purchased the product because actress Debbie Allen was endorsing it on an infomercial. She let the hair dresser use...

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SamsBeauty and COPA Hair Care Products and Services

Most reviewed product and services
  • Samsbeauty Customer Care (6 reviews)
  • Samsbeauty Shipping Service (6 reviews)
  • Samsbeauty Hair Care (3 reviews)
  • Copa Hair Care Hair Care (1 review)
  • Copa Hair Care Shipping Service (1 review)