PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SamsBeauty and COPA Hair Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SamsBeauty
COPA Hair Care

SamsBeauty and COPA Hair Care Overview

Total reviews
23
5
Company responses
0
0
Issues resolved
0
0

SamsBeauty was first mentioned on PissedConsumer on Mar 25, 2016 and since then this brand received 23 reviews. It is 18 reviews more than COPA Hair Care received since Jul 27, 2008.

SamsBeauty and COPA Hair Care Consumer Ratings

Rank
44 out of 368 in Beauty Supplies and Equipment category
61 out of 1215 in Cosmetics and Personal Care category
Customer service
46 in category
36 in category
Product or Service Quality
47 in category
7 in category
Exchange, Refund and Cancellation Policy
36 in category
188 in category

SamsBeauty and COPA Hair Care Rating Details

Customer service
1.2 (13 reviews)
2.5 (2 reviews)
Reviewer's quote

...Have a question about our refund policy? Visit our Customer Service section for more information. If you have any questions or concerns please don’t hesitate to contact us: Monday through Saturday 9am-6pm CST Phone: (888)920-SAMS or (847)966-SAMS Email: sales@samsbeauty. com Sincerely, samsbeauty...

Angela T

Loved it. I used it on my 5 yr old in 2006. Before COPA, washing & combing her tightly coiled hair was a long & arduous process. After using COPA, her hair was frizz free, totally detangled, and seemed very strong, making it easy to get her ready for school. It was beautiful, so soft and shiny and...

Hollyann
Product or Service Quality
1.6 (12 reviews)
5 (2 reviews)
Reviewer's quote

First of all they took forever sending a product then it was nothing like the ad showed from their own website and refused to take back unless I paid for shipping and be deducted 30% of cost to return it. I explained that would cost almost as much as the product itself. The service representative...

PissedConsumer1584774

I loved it. It made my course hair full and bouncy.

Catarino
Exchange, Refund and Cancellation Policy
1.1 (12 reviews)
1 (2 reviews)
Reviewer's quote

...I tried to reach out to customer service and they said I couldn't exchange it and if I returned it I would have to pay a fee and couldn't get all my money back. When I tried to explain, I was ignored. I'll never shop here again!..

PissedConsumer1103113

No items

SamsBeauty and COPA Hair Care Pros and Cons

Pros
No votes
  • Product
Cons
  • Customer service
  • There return
  • Refund return policy is awful
No votes

SamsBeauty and COPA Hair Care Most Positive Reviews

Top rated reviews
4

Brought a wig and braclet $34 with shipping and tax...when I opened the wig 3wks later...it wasnt what I had ordered not...

3.3

I loved it. It made my course hair full and bouncy.

SamsBeauty and COPA Hair Care Most Critical Reviews

Lowest rated reviews
1

I purchase two wigs from Samsbeauty.com and took them out of the package to inspect. One wig all the curls were too...

2

Loved it. I used it on my 5 yr old in 2006. Before COPA, washing & combing her tightly coiled hair was a long & arduous...

SamsBeauty and COPA Hair Care Latest Reviews

Recent published reviews

I have placed an order on Wednesday morning and have yet to receive any information about when it will finally be...

Read all 23 reviews

I also had a great experience with copa - - with the exception of their mailing process, which was infrequent and incons...

Read all 5 reviews

SamsBeauty and COPA Hair Care Products and Services

Most reviewed product and services
  • Samsbeauty Customer Care (4 reviews)
  • Samsbeauty Hair Care (2 reviews)
  • Samsbeauty Shipping Service (1 review)
  • Copa Hair Care Hair Care (1 review)
  • Copa Hair Care Shipping Service (1 review)