PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Webcom and CoolHandle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Webcom
CoolHandle

Webcom and CoolHandle Overview

Total reviews 58 98
Company responses 11 0
Issues resolved 0 0

Webcom and CoolHandle Consumer Ratings

Rank
61 out of 295 in Web Design and Development category
27 out of 179 in Hosting category
Customer service
51 in category
14 in category
Website
75 in category
33 in category
Exchange, Refund and Cancellation Policy
47 in category
22 in category
Reliability
47 in category
26 in category

Webcom and CoolHandle Rating Details

Customer service
1.3 (22 reviews)
1.3 (40 reviews)
Reviewer's quote

...95/mnth? Every since they had a security breach, in which thousands of credit card numbers where compromised, they now have passed along their revenue loss to you, the customer. You now will pay $144. 95/mnth...

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...I canceled May 30,2017 with Customer Service Agent Stephanie Z. Received an itemized refund email showing what my refund was ($346. 84)...

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Website
1.1 (16 reviews)
1.5 (32 reviews)
Reviewer's quote

Webcom is a ripoff company all the leads we get from this Website is Telemarketer, Soliciting money and Sales. The best part all the money they took out from my account and they told me I agree to pay a ridiculous amount for this website that doesn't lead to any profits for my business. This...

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Ordered Website on June 21,2018. Was not satisfied with product, cancelled on July 15,2018 within 30 day guarantee policy. Received cancellation confirmation and credit confirmation of $278...

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Exchange, Refund and Cancellation Policy
1.1 (14 reviews)
1.2 (34 reviews)
Reviewer's quote

...Extended cancellation period and refused to honor agreement. Very dishonest and very inept group of middle easterners, stealing your personal banking info and screwing up your security..

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Within the 30 day cancellation period received ticket information that all websites was cancelled refund would be issued in 30 days. Called CoolHandle on 8-21-18 was told 60-90 Days the credit would be issued. This is the call record 10-15-18,11-29-18, 12-17-18 ,1-29-2019,2-26-19 ,6-21-19 and I...

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Reliability
1.1 (14 reviews)
1.3 (31 reviews)
Reviewer's quote

I have been with Web.com for a month now and I am NOT happy. The posts are just thrown together. Like posting verbiage about a t-shirt, but have an image of a coffee mug. I send messages to have them correct it and it goes IGNORED - so I have to call. Every single week!Even after a full interview...

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I signed up to see if I could work the magic of on line income and I found out very quickly that the system which Coolhandle uses was too complicated for me. I, therefore, decided that I would discontinue my use of the plan. I was told when I signed up that I could get my money back if I...

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Webcom and CoolHandle Pros and Cons

Pros
  • Godaddy
  • Criminals
  • Agents who really tried
  • I regret doing bussiness with this company
  • For nearly 3 years they were reasonable but then things changed
Cons
  • Refusal to cancel my account
  • Liars and thieves
  • Inability of customer support to resolve issues
  • Dishonest misleading
  • Deceptive advertising
  • Misleading

Webcom and CoolHandle Most Positive Reviews

Top rated reviews
5

Dishonest extortionists...never got my website up and running after
5 months. Finally I called and asked to cancel an...

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5

Big Red Flag : Coolhandle.com

This is a report of fraudulent practices by coolhandle.com.

Coolhandle.com uses bogus or sca...

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No votes
5

I have availed the service of web hosting from many web hosting companies and the main reason I changed these companies...

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Webcom and CoolHandle Most Critical Reviews

Lowest rated reviews
1

Signed up for a $4.99 a month basic website hosting and purchased my company domain name. Seven months later I noticed...

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1

I signed up for hosting, and tried to cancel after the 30 day deadline passed- so no refund. After 4 months I'm still...

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1

dear WEB.com i hate u so much, u are worst servise provider ewer, your customer ticket system dont fork for days, if ewe...

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1

I agreed to pay $10.95 per month to be drawn out of my credit card for the two year plan. I did not realize they had...

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Webcom and CoolHandle Latest Reviews

Recent published reviews
1

The only favor that you can give me is close my account and stop stealing money from me

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2.5

I signed up to see if I could work the magic of on line income and I found out very quickly that the system which...

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No votes

I thought they would be legitimate, they sponsor the PGA Web.com tour, I saw their ads geared towards the small...

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No votes

I Changed my mind about your company can I get my $47.00 refunded back to my card

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Webcom and CoolHandle Products and Services

Most reviewed product and services
  • Webcom Web Development (11 reviews)
  • Webcom Web Hosting (1 review)
  • Coolhandle Web Hosting (43 reviews)
  • Coolhandle Domain Service (3 reviews)