PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Webcom and CoolHandle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Webcom
CoolHandle

Webcom and CoolHandle Overview

Total reviews
58
99
Company responses
11
0
Issues resolved
0
0

CoolHandle was first mentioned on PissedConsumer on Oct 22, 2012 and since then this brand received 99 reviews. It is 41 reviews more than Webcom received since Jun 8, 2007.

Webcom and CoolHandle Consumer Ratings

Rank
58 out of 385 in Web Design and Development category
26 out of 254 in Hosting category
Customer service
46 in category
13 in category
Website
71 in category
28 in category
Exchange, Refund and Cancellation Policy
44 in category
18 in category

Webcom and CoolHandle Rating Details

Customer service
1.3 (22 reviews)
1.3 (40 reviews)
Reviewer's quote

I had web.com build me a web site for my small plumbing bussiness. First thing when i opened the site my contact imfo. is incorrect. I edited it and put the right phone number. Didnt work called to get it staoghtened out and sat on the phone for almost an hour before i finally hung up not cool. I...

Timothy m

I first sign up for their services on july3rd 2018 they promise me if I sign up for thirty days for 64.71 and 14.95 if I cancelled before the thirty day period. I would receive full refund. But I cancel on the 18th of July still have not received payment it's been over the 90 day period . I talked...

Tracey
Website
1.1 (16 reviews)
1.5 (32 reviews)
Reviewer's quote

Webcom is a ripoff company all the leads we get from this Website is Telemarketer, Soliciting money and Sales. The best part all the money they took out from my account and they told me I agree to pay a ridiculous amount for this website that doesn't lead to any profits for my business. This...

GEORGE R

Ordered Website on June 21,2018. Was not satisfied with product, cancelled on July 15,2018 within 30 day guarantee policy. Received cancellation confirmation and credit confirmation of $278...

Georgia G
Exchange, Refund and Cancellation Policy
1.1 (14 reviews)
1.2 (34 reviews)
Reviewer's quote

The only favor that you can give me is close my account and stop stealing money from me

Galo

Within the 30 day cancellation period received ticket information that all websites was cancelled refund would be issued in 30 days. Called CoolHandle on 8-21-18 was told 60-90 Days the credit would be issued. This is the call record 10-15-18,11-29-18, 12-17-18 ,1-29-2019,2-26-19 ,6-21-19 and I...

Georgia G

Webcom and CoolHandle Pros and Cons

Pros
  • Godaddy
  • Criminals
  • Agents who really tried
  • I regret doing bussiness with this company
  • For nearly 3 years they were reasonable but then things changed
Cons
  • Refusal to cancel my account
  • Liars and thieves
  • Inability of customer support to resolve issues
  • Dishonest misleading
  • Deceptive advertising
  • Misleading

Webcom and CoolHandle Most Positive Reviews

Top rated reviews
5

Dishonest extortionists...never got my website up and running after
5 months. Finally I called and asked to cancel an...

5

Big Red Flag : Coolhandle.com

This is a report of fraudulent practices by coolhandle.com.

Coolhandle.com uses bogus or...

Webcom and CoolHandle Most Critical Reviews

Lowest rated reviews
1

Signed up for a $4.99 a month basic website hosting and purchased my company domain name. Seven months later I noticed...

1

I signed up for hosting, and tried to cancel after the 30 day deadline passed- so no refund. After 4 months I'm still...

Webcom and CoolHandle Latest Reviews

Recent published reviews
1

The only favor that you can give me is close my account and stop stealing money from me

Read all 58 reviews
2.6

I signed up to see if I could work the magic of on line income and I found out very quickly that the system which...

Read all 99 reviews

Webcom and CoolHandle Products and Services

Most reviewed product and services
  • Webcom Web Development (11 reviews)
  • Webcom Customer Care (3 reviews)
  • Webcom Web Hosting (1 review)
  • Coolhandle Web Hosting (43 reviews)
  • Coolhandle Customer Care (8 reviews)
  • Coolhandle Domain Service (3 reviews)