PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CoolHandle and Ipage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CoolHandle
Ipage

CoolHandle and Ipage Overview

Total reviews
99
96
Company responses
0
0
Issues resolved
0
0

CoolHandle and Ipage Consumer Ratings

Rank
28 out of 168 in Hosting category
31 out of 168 in Hosting category
Customer service
16 in category
19 in category
Price Affordability
38 in category
30 in category
Exchange, Refund and Cancellation Policy
18 in category
19 in category
Website
31 in category
26 in category

CoolHandle and Ipage Rating Details

Customer service
1.3 (40 reviews)
1.2 (53 reviews)
Reviewer's quote

...I canceled May 30,2017 with Customer Service Agent Stephanie Z. Received an itemized refund email showing what my refund was ($346. 84)...

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Just disgusted by this company and their customer service I will never recommend this company and I will keep spreading my bad experience to many other businesses and entrepreneurs that I network with including my thousands of social media followers! The kicker is that after I got nowhere with the...

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Price Affordability
1.5 (34 reviews)
1.9 (42 reviews)
Reviewer's quote

I signed up to see if I could work the magic of on line income and I found out very quickly that the system which Coolhandle uses was too complicated for me. I, therefore, decided that I would discontinue my use of the plan. I was told when I signed up that I could get my money back if I...

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Be careful with this host!!! They use a very low intro price to get you in and then send you a rip-off charge before the expiration. When you call for details of the charge, they are silent and admit that is how they charge their customers by just throwing a number at their customers without any...

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Exchange, Refund and Cancellation Policy
1.2 (34 reviews)
1.2 (44 reviews)
Reviewer's quote

...Was not satisfied with product, cancelled on July 15,2018 within 30 day guarantee policy. Received cancellation confirmation and credit confirmation of $278. 99...

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...I was trying to be reasonable by saying that they could keep a month's hosting and refund me 11 months. They simply stated no refund for renewals. I tried to explain the situation again and repeated the offer but the simple reply was no refund...

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Website
1.5 (32 reviews)
1.7 (46 reviews)
Reviewer's quote

...Website did not work out was not functional. Cancelled order on July 15, 2018. Within the 30 day cancellation period received ticket information that all websites was cancelled refund would be issued in 30 days...

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...I was also having issues with my website functioning properly on a consistent basis. 2 months ago I decided to transfer my domain and hosting needs to HostGator. I followed all of iPage's instructions for transferring the domain...

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CoolHandle and Ipage Pros and Cons

Pros
  • I regret doing bussiness with this company
  • For nearly 3 years they were reasonable but then things changed
  • Website uptime and speed
  • Price
  • Old ipage
Cons
  • Dishonest misleading
  • Deceptive advertising
  • Misleading
  • Customer service
  • Unauthorized charges
  • Everything is escalated and it never gets resolved

CoolHandle and Ipage Most Positive Reviews

Top rated reviews
5

Big Red Flag : Coolhandle.com

This is a report of fraudulent practices by coolhandle.com.

Coolhandle.com uses bogus or...

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5

via phone they helped me with everything. really quick and good!

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5

I have availed the service of web hosting from many web hosting companies and the main reason I changed these companies...

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3.6

I purchased my current company from a different individual and tried contacting ipage to change the contact info for...

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CoolHandle and Ipage Most Critical Reviews

Lowest rated reviews
1

I signed up for hosting, and tried to cancel after the 30 day deadline passed- so no refund. After 4 months I'm still...

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1

I order my domain I paid, the transaction went quickly, been trying to logon to my domain says password is not good....

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1

I agreed to pay $10.95 per month to be drawn out of my credit card for the two year plan. I did not realize they had...

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1

Ipage use to be a good hosting company, but in the last few years they have gone downhill. Sure support is available 24...

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CoolHandle and Ipage Latest Reviews

Recent published reviews
2.5

I signed up to see if I could work the magic of on line income and I found out very quickly that the system which...

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1.7

I asked a simple question. I simply wanted to know why the Site Lock symbol isn't displayed on my website since I pay...

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No votes

I Changed my mind about your company can I get my $47.00 refunded back to my card

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1

16 contacts to help centre --5 e mails --10 days still not fixed
Website-- now worse than before.
First problem Adding new...

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CoolHandle and Ipage Products and Services

Most reviewed product and services
  • Coolhandle Web Hosting (43 reviews)
  • Coolhandle Customer Care (8 reviews)
  • Coolhandle Domain Service (3 reviews)
  • Ipage Web Hosting (56 reviews)
  • Ipage Customer Care (2 reviews)
  • Ipage Technical Support (1 review)