PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about HostGator and CoolHandle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

HostGator
CoolHandle

HostGator and CoolHandle Overview

Total reviews
61
99
Company responses
0
0
Issues resolved
2
0

HostGator and CoolHandle Consumer Ratings

Rank
21 out of 168 in Hosting category
28 out of 168 in Hosting category
Website
19 in category
30 in category
Customer service
12 in category
16 in category
Price Affordability
24 in category
37 in category
Diversity of Products or Services
16 in category
32 in category

HostGator and CoolHandle Rating Details

Website
2.2 (33 reviews)
1.5 (32 reviews)
Reviewer's quote

If you get randomly brute forced by someone, they will shut down your website and blame it on you (ignoring the fact that someone just tried to attack the website). Instead, they keep the website offline for many many many hours at a time claiming that took too many resources and you have to fix...

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Ordered Website on June 21,2018. Was not satisfied with product, cancelled on July 15,2018 within 30 day guarantee policy. Received cancellation confirmation and credit confirmation of $278...

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Customer service
1.4 (31 reviews)
1.3 (40 reviews)
Reviewer's quote

...(The customer service representative couldn't confirm that other answers would NOT work, but he did say that he had personally tried the specified three answers and found that they DID work. He was helpful. His company is garbage...

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...I canceled May 30,2017 with Customer Service Agent Stephanie Z. Received an itemized refund email showing what my refund was ($346. 84)...

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Price Affordability
2.4 (31 reviews)
1.5 (34 reviews)
Reviewer's quote

...Even if the other product costs me triple the price I will not work them. They are unhelpful, rude, unclear about services and Im pretty sure you can do better just about anywhere else so i suggest you do..

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I signed up to see if I could work the magic of on line income and I found out very quickly that the system which Coolhandle uses was too complicated for me. I, therefore, decided that I would discontinue my use of the plan. I was told when I signed up that I could get my money back if I...

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Diversity of Products or Services
2.4 (27 reviews)
1.3 (30 reviews)
Reviewer's quote

...AND IF I would've clicked on the yes, I want help, I would've assumed it would be someone from Hostgator's team contacting me to talk about their services and NOT A GAZILLION CALLS FROM INDIA!!!!..

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I first sign up for their services on july3rd 2018 they promise me if I sign up for thirty days for 64. 71 and 14. 95 if I cancelled before the thirty day period...

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HostGator and CoolHandle Pros and Cons

Pros
  • Price
  • Server reliability
  • Original setup
  • I regret doing bussiness with this company
  • For nearly 3 years they were reasonable but then things changed
Cons
  • Customer service
  • Worst customer support
  • Time wasted
  • Dishonest misleading
  • Deceptive advertising
  • Misleading

HostGator and CoolHandle Most Positive Reviews

Top rated reviews
5

Hostgator one of the worst Customer support ! they misguide customers ... i request to hostgator i am not happy with...

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5

Big Red Flag : Coolhandle.com

This is a report of fraudulent practices by coolhandle.com.

Coolhandle.com uses bogus or...

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4

I ran into low disc space so I upgraded.
Since the upgrade nothing works.
I have logged about 8 different tickets to get t...

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5

I have availed the service of web hosting from many web hosting companies and the main reason I changed these companies...

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HostGator and CoolHandle Most Critical Reviews

Lowest rated reviews
1

I have just spent 2 months educating myself on building a WordPress site and creating my blog that I was finally ready t...

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1

I signed up for hosting, and tried to cancel after the 30 day deadline passed- so no refund. After 4 months I'm still...

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1

email sent from websitewelcome.come, (no longer "accessible" any longer). Connected to SEO Hosting, a front for...

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1

I agreed to pay $10.95 per month to be drawn out of my credit card for the two year plan. I did not realize they had...

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HostGator and CoolHandle Latest Reviews

Recent published reviews
No votes

My "pissedconsumer" message was not about HostGator, it was about my current web host. My only problem with HostGator...

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2.5

I signed up to see if I could work the magic of on line income and I found out very quickly that the system which...

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1.8

I bought a 3 year contract with these guys and renewed it once.
Their servers were attacked my site was erased and a viag...

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No votes

I Changed my mind about your company can I get my $47.00 refunded back to my card

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HostGator and CoolHandle Products and Services

Most reviewed product and services
  • Hostgator Web Hosting (28 reviews)
  • Hostgator Technical Support (6 reviews)
  • Hostgator Customer Care (3 reviews)
  • Coolhandle Web Hosting (43 reviews)
  • Coolhandle Customer Care (8 reviews)
  • Coolhandle Domain Service (3 reviews)