PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CoolHandle and HostGator as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CoolHandle
HostGator

CoolHandle and HostGator Overview

Total reviews
99
62
Company responses
0
0
Issues resolved
0
2

CoolHandle and HostGator Consumer Ratings

Rank
28 out of 169 in Hosting category
21 out of 169 in Hosting category
Customer service
16 in category
11 in category
Price Affordability
35 in category
23 in category
Exchange, Refund and Cancellation Policy
19 in category
11 in category
Website
30 in category
18 in category

CoolHandle and HostGator Rating Details

Customer service
1.3 (40 reviews)
1.4 (31 reviews)
Reviewer's quote

...I canceled May 30,2017 with Customer Service Agent Stephanie Z. Received an itemized refund email showing what my refund was ($346. 84)...

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...(The customer service representative couldn't confirm that other answers would NOT work, but he did say that he had personally tried the specified three answers and found that they DID work. He was helpful. His company is garbage...

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Price Affordability
1.5 (34 reviews)
2.4 (31 reviews)
Reviewer's quote

I signed up to see if I could work the magic of on line income and I found out very quickly that the system which Coolhandle uses was too complicated for me. I, therefore, decided that I would discontinue my use of the plan. I was told when I signed up that I could get my money back if I...

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...Even if the other product costs me triple the price I will not work them. They are unhelpful, rude, unclear about services and Im pretty sure you can do better just about anywhere else so i suggest you do..

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Exchange, Refund and Cancellation Policy
1.2 (34 reviews)
1.9 (26 reviews)
Reviewer's quote

...Was not satisfied with product, cancelled on July 15,2018 within 30 day guarantee policy. Received cancellation confirmation and credit confirmation of $278. 99...

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...How can you cancel a domain name and account but your auto renewal still gets charged? They will not give me a refund. Total ripoff artists..

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Website
1.5 (32 reviews)
2.2 (33 reviews)
Reviewer's quote

...Website did not work out was not functional. Cancelled order on July 15, 2018. Within the 30 day cancellation period received ticket information that all websites was cancelled refund would be issued in 30 days...

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If you get randomly brute forced by someone, they will shut down your website and blame it on you (ignoring the fact that someone just tried to attack the website). Instead, they keep the website offline for many many many hours at a time claiming that took too many resources and you have to fix...

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CoolHandle and HostGator Pros and Cons

Pros
  • I regret doing bussiness with this company
  • For nearly 3 years they were reasonable but then things changed
  • Price
  • Server reliability
  • Original setup
Cons
  • Dishonest misleading
  • Deceptive advertising
  • Misleading
  • Customer service
  • Worst customer support
  • Time wasted

CoolHandle and HostGator Most Positive Reviews

Top rated reviews
5

Big Red Flag : Coolhandle.com

This is a report of fraudulent practices by coolhandle.com.

Coolhandle.com uses bogus or...

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5

Hostgator one of the worst Customer support ! they misguide customers ... i request to hostgator i am not happy with...

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5

I have availed the service of web hosting from many web hosting companies and the main reason I changed these companies...

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4

I ran into low disc space so I upgraded.
Since the upgrade nothing works.
I have logged about 8 different tickets to get t...

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CoolHandle and HostGator Most Critical Reviews

Lowest rated reviews
1

I signed up for hosting, and tried to cancel after the 30 day deadline passed- so no refund. After 4 months I'm still...

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1

I have just spent 2 months educating myself on building a WordPress site and creating my blog that I was finally ready t...

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1

I agreed to pay $10.95 per month to be drawn out of my credit card for the two year plan. I did not realize they had...

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1

email sent from websitewelcome.come, (no longer "accessible" any longer). Connected to SEO Hosting, a front for...

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CoolHandle and HostGator Latest Reviews

Recent published reviews
2.5

I signed up to see if I could work the magic of on line income and I found out very quickly that the system which...

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No votes

One of our Dedicated "Enterprise" Hosting Server has been down for more than 30 Hours and it took us 4 support tickets a...

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No votes

I Changed my mind about your company can I get my $47.00 refunded back to my card

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No votes

My "pissedconsumer" message was not about HostGator, it was about my current web host. My only problem with HostGator...

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CoolHandle and HostGator Products and Services

Most reviewed product and services
  • Coolhandle Web Hosting (43 reviews)
  • Coolhandle Customer Care (8 reviews)
  • Coolhandle Domain Service (3 reviews)
  • Hostgator Web Hosting (29 reviews)
  • Hostgator Technical Support (6 reviews)
  • Hostgator Customer Care (3 reviews)