PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CoolHandle and ENOM as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CoolHandle
ENOM

CoolHandle and ENOM Overview

Total reviews
99
37
Company responses
0
0
Issues resolved
0
2

CoolHandle and ENOM Consumer Ratings

Rank
27 out of 168 in Hosting category
25 out of 168 in Hosting category
Customer service
16 in category
28 in category
Price Affordability
37 in category
35 in category
Exchange, Refund and Cancellation Policy
19 in category
15 in category
Website
31 in category
32 in category

CoolHandle and ENOM Rating Details

Customer service
1.3 (40 reviews)
1 (20 reviews)
Reviewer's quote

...I canceled May 30,2017 with Customer Service Agent Stephanie Z. Received an itemized refund email showing what my refund was ($346. 84)...

Read full review

...I tried to call them but their customer service is closed. So I call godaddy and open 24/7. Just got off of the phone with godaddy and they transferred my account for only $7...

Read full review
Price Affordability
1.5 (34 reviews)
1.6 (18 reviews)
Reviewer's quote

I signed up to see if I could work the magic of on line income and I found out very quickly that the system which Coolhandle uses was too complicated for me. I, therefore, decided that I would discontinue my use of the plan. I was told when I signed up that I could get my money back if I...

Read full review

95 for the transfer and around $10 a year for domain hosting), ENOM could essentially name their own price. The only other option was to let the domain stay in expired state which is not an option for most users. If Enom would have said that expired domain renewal is $500, I'd have had to pay it!...

Read full review
Exchange, Refund and Cancellation Policy
1.2 (34 reviews)
1.6 (18 reviews)
Reviewer's quote

...Was not satisfied with product, cancelled on July 15,2018 within 30 day guarantee policy. Received cancellation confirmation and credit confirmation of $278. 99...

Read full review

I requested the refund of the extra of 44€ + the taxes associated to this concept to the credit card to which it was billed. As the support center did not answer to my ticket in 4 business days, I called them, in 20 minutes over the phone anyone picked it up, then I chatted with a after sales...

Read full review
Website
1.5 (32 reviews)
1.5 (16 reviews)
Reviewer's quote

...Website did not work out was not functional. Cancelled order on July 15, 2018. Within the 30 day cancellation period received ticket information that all websites was cancelled refund would be issued in 30 days...

Read full review

...The new company closes at 8pm every day, so my client's website is down for a whole night before a big event. How is it even legal to sell someone's account to someone else without their consent?..

Read full review

CoolHandle and ENOM Pros and Cons

Pros
  • I regret doing bussiness with this company
  • For nearly 3 years they were reasonable but then things changed
No votes
Cons
  • Dishonest misleading
  • Deceptive advertising
  • Misleading
  • Poor communications
  • No support
  • I would never treat a customer like that never

CoolHandle and ENOM Most Positive Reviews

Top rated reviews
5

Big Red Flag : Coolhandle.com

This is a report of fraudulent practices by coolhandle.com.

Coolhandle.com uses bogus or...

Read full review
5

I can't log in into my account. They don't answer their phones. I have been waiting for 30mins.

Read full review
5

I have availed the service of web hosting from many web hosting companies and the main reason I changed these companies...

Read full review
No votes

CoolHandle and ENOM Most Critical Reviews

Lowest rated reviews
1

I signed up for hosting, and tried to cancel after the 30 day deadline passed- so no refund. After 4 months I'm still...

Read full review
1

eNom does not care for long-term customers. I have been with them since day one. I credit card expired and can't get...

Read full review
1

I agreed to pay $10.95 per month to be drawn out of my credit card for the two year plan. I did not realize they had...

Read full review
1

I signed up with GreenGeeks for web hosting services. I was working with a web designer and we had agreed upon a price...

Read full review

CoolHandle and ENOM Latest Reviews

Recent published reviews
2.5

I signed up to see if I could work the magic of on line income and I found out very quickly that the system which...

Read full review
1

I have been an Enom customer for years. Then suddenly a domain name I handle for a client expired with no warning or...

Read full review
No votes

I Changed my mind about your company can I get my $47.00 refunded back to my card

Read full review
1.2

Stay away from enom. They are unreliable now. We renewed a domain but the renewal was pending for 24 hours. We submitted...

Read full review

CoolHandle and ENOM Products and Services

Most reviewed product and services
  • Coolhandle Web Hosting (43 reviews)
  • Coolhandle Customer Care (8 reviews)
  • Coolhandle Domain Service (3 reviews)
  • Enom Domain Service (12 reviews)
  • Enom Customer Care (8 reviews)
  • Enom Account (6 reviews)