PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cook Out and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cook Out
McDonalds

Cook Out and McDonalds Overview

Total reviews 740 14644
Company responses 0 0
Issues resolved 3 122

Cook Out and McDonalds Consumer Ratings

Rank
40 out of 438 in Fast Food category
85 out of 438 in Fast Food category
Customer service
49 in category
81 in category
Quality of Food
52 in category
104 in category
Location
53 in category
82 in category
Price Affordability
21 in category
85 in category

Cook Out and McDonalds Rating Details

Customer service
1.8
(389 reviews)
1.5
(6236 reviews)
Reviewer's quote

...Their customer service i completely lacking..

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...? What kind of customer service language is this. ?..

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Quality of Food
2.3
(365 reviews)
1.9
(5471 reviews)
Reviewer's quote

...I share the poor quality of food and most of all the poor service. Trust me on this one the one on highway 153 in Hixson tenn is doomed for a epic fall. The people that work there are nasty looking and don't look clean...

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...It even surprises me that or restaurant with such a degraded quality of food has thrived as a business. In my perfect world, this restaurant should not have stood a chance even in the business of pet food for pet owner's who hate their pets..

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Location
2.7
(348 reviews)
2.4
(5446 reviews)
Reviewer's quote

...Please make some changes because I have decided not to go to that location anymore. Hope there will be improvements made soon!..

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I visited your location in Newark, Ohio, but the location doesnt matter - it was the menu. My visit was around Presidents Day & I was hoping youd have cherry pies in honor of George Washington; nope, they were strawberry! Do you know what a killing you would have made offering cherry pies while...

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Price Affordability
3.3
(345 reviews)
2.3
(5357 reviews)
Reviewer's quote

My card has been charged 3 times for 3 different prices from cookout for stuff that I didnt get or wasnt mines i remember all that I got and it wasnt those amounts I got charge for it was one set price for one order. I would like a refund ASAP!..

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...I told manager about the price difference between store and she stated that all stores have different prices and I should go to the other store..

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Cook Out and McDonalds Pros and Cons

Pros
  • Milkshake
  • Full menu at good prices
  • Use to be good
  • Good food
  • Convenient
  • Fast food
Cons
  • Customer service
  • Service
  • Never get my order right
  • Customer service
  • Bad service
  • Service

Cook Out and McDonalds Most Positive Reviews

Top rated reviews
5

I work for the Cold Creek and myself n several coworkers dine in Aiken sc Cookout throughout the week. Cashier Diandra....

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5

Customer service was very professional and polite and executed action right away. But I missed the return phone call...

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5

I just came though newtons drive thru not to long ago .And let me just say how many times ive been there i have never...

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5

The deal section of my app was not working I called customer service and they walked me through everything in my app...

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Cook Out and McDonalds Most Critical Reviews

Lowest rated reviews
1

On February 8, 2024 my wife and I stopped at Cook Out in Brunswick, GA for an evening milkshake. Ordinarily the...

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1

Apparently they didn't do anything about it the Bedford Indiana McDonald's has a bunch of children running the store...

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1

Y'all literally have the worst customer service I'm almost positive everyone there was on drugs

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1

An hour for food. Worst wait time in history. I have never experienced this much grid lock at a McDonalds location...

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Cook Out and McDonalds Latest Reviews

Recent published reviews
No votes

Hey, Ive been working at cookout for about 3 months, & since Ive been there it has been nothing but MESS! Employees...

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No votes

It is atrocious the pricing at McDonalds. I bought 2 six piece nugget Happy Meals and one deluxe chicken meal, regular...

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1

Double cheeseburger only 1/2. Of 1 overcooked patty. 2 orders like this. 5 fries a drop of cheese they were overcooked.

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5

I had nothing but good complaints at my job the only compliant that I had at my job was the food not getting out on...

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