Conway Freight vs Ups

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Conway Freight

Shipping
  • 0 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $53.8K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Drivers 2
  • Customer service 1
  • Package was delivered 1
  • That they picked up on time 1
  • Website 1

Customers don't like

  • Lousy service2
  • Customer service2
  • Lack of interest to resolve my problem2
  • Refusal to refund overcharge1
  • You have my email1

Products by Conway Freight

No items

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Ups

Shipping
  • 15 ISSUES RESOLVED
  • 4373 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $924 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Awful 6
  • Very bad 6
  • Its just this order i am very upset with ups about 4
  • Tracking our packages 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39

Products by Ups

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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