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Conway Freight

Shipping
  • 0 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $71.8K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Drivers 2
  • Customer service 1
  • Package was delivered 1
  • That they picked up on time 1
  • Website 1

Customers don't like

  • Customer service2
  • How they told me 3 days later what it would cost1
  • I will not give my phone number or address1
  • Lost packages1
  • Procedure1
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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4707 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $912 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5
  • Phone number to chase up 3
  • Transport time 3

Customers don't like

  • Poor customer service70
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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