PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Old Dominion Freight Line and Conway Freight as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Old Dominion Freight Line
Conway Freight

Old Dominion Freight Line and Conway Freight Overview

Total reviews
24
83
Company responses
0
0
Issues resolved
0
0

Old Dominion Freight Line and Conway Freight Consumer Ratings

Rank
260 out of 1037 in Transportation and Logistics category
82 out of 1037 in Transportation and Logistics category
Customer service
381 in category
80 in category
Product or Service Quality
345 in category
54 in category
Tracking Tool
111 in category
40 in category
Turnaround Time
282 in category
48 in category

Old Dominion Freight Line and Conway Freight Rating Details

Customer service
1 (8 reviews)
1.8 (17 reviews)
Reviewer's quote

Shipment was set for delivery on OD according to the web site and a call to their so called customer service (paid lier) after 4 calls at 5 they finally admitted the shipment was in another town and a crew of 4 to unload my shipment sat and waited THEY WERE PAID to wait OD cant figure why I am...

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Drivers, customer service employees, and John Gaudio who has "Director of Sales" title but yells on the phone as he is "DA BOSS", THEY ALL ARE THE WORST that a company can ever put together. Do not work with them! Do not trust them. They are all *** arrogant human-beings...

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Product or Service Quality
1 (6 reviews)
2.3 (9 reviews)
Reviewer's quote

...Waited over a week for a response, and still don’t have the damaged product picked up. Don’t use this company..

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I got my product on time and when it was delivered my office was a complete mess and I had to have the driver wait for over an hour. when I finally had the paperwork all of my employees had left so while I was getting on the forklift I went out to the dock and the driver had already moved all 10...

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Tracking Tool
1.4 (5 reviews)
2.8 (9 reviews)
Reviewer's quote

My dad is a turcker since he was 18. I know a few things about trucking. Cutring across 3 lanes to exit at the last minute causeing almost accidents is not safe! How did you get your CDL, and all that just to get back on the freeway because it was the wrong exit.so trailer 604262 driver, learn to...

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...There was no tracking done to find out where they were no-one is holding themselves accountable for loosing the order. the best answer anyone can give is I do not know. These packages are for a large account of ours and from my impression Conway couldn't care less...

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Exchange, Refund and Cancellation Policy
1 (5 reviews)
1.8 (8 reviews)
Reviewer's quote

Old dominion lost an irreplaceable items they don’t care. They lost 2 irreplaceable antique rudders for my antique yacht I’ve been calling for over a month. They know they had them they just don’t know where they are. An insurance check won’t make me whole. These parts are irreplaceable. I have to...

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My 20 year old daughter ordered a fiberglass body kit and it was delivered to her in August 2017. She saw the truck arrive and watched the delivery man take it out of the truck. At that point, she asked the driver about why the box was open. She looked and pointed out scratches on the items inside...

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Old Dominion Freight Line and Conway Freight Pros and Cons

Pros
  • Customer service were great lier
  • Drivers
  • Website
  • That they picked up on time
Cons
  • Wasting my money and time it didnt cost od anything
  • Customer service
  • Procedure
  • Lost packages

Old Dominion Freight Line and Conway Freight Most Positive Reviews

Top rated reviews
No votes
5

Best company in the world and drivers are extremely professional. Never late on pick ups or delivery, i would refer...

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No votes
5

I got my product on time and when it was delivered my office was a complete mess and I had to have the driver wait for...

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Old Dominion Freight Line and Conway Freight Most Critical Reviews

Lowest rated reviews
1

The delivery was scheduled for the 30th as an estimate it didn't come in till the 31st which I didn't get a call till...

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1

I reference to the tracking number (568256371) which has not been received by us till date. We had very much pressed for...

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1

My dad is a turcker since he was 18. I know a few things about trucking. Cutring across 3 lanes to exit at the last...

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1

I Bought a table from Harbor freight and it wasn't picked up for a week and then half way from California to my...

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Old Dominion Freight Line and Conway Freight Latest Reviews

Recent published reviews
No votes

In an attack on a family member, which would also be an attack on her daughter

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No votes

I type in the zip and your system can not find it. I am un able to track my order.

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1

On September 10,2019 at 12:45pm Old Dominion Freight line truck with trailer try to make U Turn on our property(what...

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2

My 20 year old daughter ordered a fiberglass body kit and it was delivered to her in August 2017. She saw the truck...

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Old Dominion Freight Line and Conway Freight Products and Services

Most reviewed product and services
  • Old Dominion Freight Line Delivery Service (15 reviews)
  • Conway Freight Shipping Service (5 reviews)
  • Conway Freight Customer Care (3 reviews)