PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Converse and Vans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Converse
Vans

Converse and Vans Overview

Total reviews
144
135
Company responses
0
0
Issues resolved
1
1

Converse and Vans Consumer Ratings

Rank
367 out of 2060 in Footwear and Clothing category
382 out of 2060 in Footwear and Clothing category
Customer service
303 in category
No votes
Website
410 in category
No votes
Product or Service Quality
408 in category
No votes
Value for money
323 in category
No votes

Converse and Vans Rating Details

Customer service
1.5 (50 reviews)
No votes
Reviewer's quote

...It just says that you can contact their Customer Service. When you google the Customer Service number and call either no one answers or they give you a second number to call which just rings and rings..

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...They let her in to accept the money , so does that mean we are only worth our money not as a person? Bad customer service I expect this to be resolved or bad reviews to follow!!!!..

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Website
2.2 (45 reviews)
No votes
Reviewer's quote

I have recently placed two orders this week through the website and both were cancelled. All given information was accurate. Even called customer service to see why my orders keep getting cancelled when Shipping/Billing information is correct, no direct answer or help! Even my banking institution,...

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The website said once you make and order you will get $20 off and I haven't received my $20 off yet! I've been waiting about a week..

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Product or Service Quality
1.6 (45 reviews)
No votes
Reviewer's quote

...I could never get a valid tracking number from customer service. They lied over and over and had excuses for everything. They were very rude...

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...i spent around 80 dollars for these shoes and i’m disappointed in the quality and was wondering if there was a was a way for me to get a new pair my address is 1417 pheasant run trail, fort worth texas 76131 and my Billing Name is Mercy Tshienda..

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Value for money
2.1 (44 reviews)
No votes
Reviewer's quote

They are a major rip off. Charged my card multiple times get an order was never placed. They just want to steal your money!!!

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I will like to receive my money back for my last order of 2 pairs of vans shoes I ordered these on July 14th with a delivery date of july 19th. I still have not yet received my shoes and it is now July 26th! I do not want the shoes anymore i want my money back as soon as possible, this is not a...

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Converse and Vans Pros and Cons

Pros
  • Shoe appearence
  • Love the shoes
  • Reputation
  • Comfortable
  • Durable
  • Shoes
Cons
  • Will not answer their phone
  • No quality
  • Quality and customer service
  • Very poor customer service
  • Shipping delays
  • Poor customer service

Converse and Vans Most Positive Reviews

Top rated reviews
5

I bought converse at kohls about 2 months ago, and the rubber part that connects the top part of the shoe to the bottom...

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5

just tried to get the shoe size changed before shipped. gentlemen on the phone was able to take care of my issue. thanks

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5

Late last year I bought a pair of Converse All Star, Chuck Taylor, shoes. Within 2-3 months the soles began separating...

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5

I tried to cancel my order because my address on the package was wrong without calling but couldnt so I came here to...

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Converse and Vans Most Critical Reviews

Lowest rated reviews
1

Order the weapons from the web, there was no question that I chose leather shoe. But when the mail came in it was the...

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1

Just had the worse experience at the Palo Alto store. The sales attendant wearing a green beanie tore my coupon in my fa...

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1

I recently made a purchase for my husbands birthday for two new converse chuck 11 taylor shoes.

He did not like the col...

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1

I bought vans sneakers which is not comfortable at all. Very bad pethetic quality never recommend to anyone.

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Converse and Vans Latest Reviews

Recent published reviews
1

The order was placed on June 29, 2020. It's been a month and 10 days and I still haven't received my order.

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1

Manage risk red car hostile

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1

I am 25 years old and I have never paid more then $20 for shoes even growing up I didnt let my parents spend a...

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1

Would not allow my wife into store with my 15 yr old daughter . I want the person job to decide who gets to come into...

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Converse and Vans Products and Services

Most reviewed product and services
  • Converse Sneakers (41 reviews)
  • Converse Shoes (19 reviews)
  • Converse All Star Sneakers (16 reviews)
  • Vans Shoes (40 reviews)
  • Vans Customer Care (17 reviews)
  • Vans Shipping Service (10 reviews)