PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Converse and Skechers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Converse
Skechers

Converse and Skechers Overview

Total reviews
143
1232
Company responses
0
0
Issues resolved
1
2

Converse and Skechers Consumer Ratings

Rank
358 out of 2047 in Footwear and Clothing category
321 out of 2047 in Footwear and Clothing category
Customer service
298 in category
205 in category
Website
401 in category
294 in category
Product or Service Quality
400 in category
338 in category
Value for money
319 in category
321 in category

Converse and Skechers Rating Details

Customer service
1.5 (49 reviews)
1.9 (395 reviews)
Reviewer's quote

...It just says that you can contact their Customer Service. When you google the Customer Service number and call either no one answers or they give you a second number to call which just rings and rings..

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I need To speak to somebody in person and although their customer service message States that they are available to answer calls they are not answering calls..

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Website
2.2 (44 reviews)
2.5 (356 reviews)
Reviewer's quote

I have recently placed two orders this week through the website and both were cancelled. All given information was accurate. Even called customer service to see why my orders keep getting cancelled when Shipping/Billing information is correct, no direct answer or help! Even my banking institution,...

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You suck!!! Your website is so not what you make it out to be. Horrible!! Never recommending to anyone. You suck!!!..

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Product or Service Quality
1.6 (44 reviews)
1.8 (429 reviews)
Reviewer's quote

...I could never get a valid tracking number from customer service. They lied over and over and had excuses for everything. They were very rude...

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I have waited 3 days to have someone call me about my return and the status of my replacement order and nothing!!! This is SO frustrating that I cannot reach and talk to anyone!!!! Literally the worst customer service process i have ever seen. I hope I did not waste $100 on shoes for no reason..

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Value for money
2.1 (43 reviews)
2.1 (426 reviews)
Reviewer's quote

They are a major rip off. Charged my card multiple times get an order was never placed. They just want to steal your money!!!

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Skechers was quick to take my money over a week ago. Now I am not able to reach anyone via email or phone. Customer service is basically nonexistent...

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Converse and Skechers Pros and Cons

Pros
  • Shoe appearence
  • Love the shoes
  • Reputation
  • Comfortable
  • Comfort
  • How they fit
Cons
  • Will not answer their phone
  • No quality
  • Could not compensate me for their errors
  • Customer service
  • Poor quality
  • Poor product

Converse and Skechers Most Positive Reviews

Top rated reviews
5

I bought converse at kohls about 2 months ago, and the rubber part that connects the top part of the shoe to the bottom...

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5

This is not a complaint but a thumbs up. I purchased a pair of LIV SR-SUNCAP black women Skechers from your Pearl, MS...

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5

Late last year I bought a pair of Converse All Star, Chuck Taylor, shoes. Within 2-3 months the soles began separating...

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5

I have had about 5 different pairs of Sketchers shoes lose their soles. They come off because the glue that holds the s...

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Converse and Skechers Most Critical Reviews

Lowest rated reviews
1

Order the weapons from the web, there was no question that I chose leather shoe. But when the mail came in it was the...

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1

My brother and I went to Skechers in Woodfield Mall yesterday. We were getting free gum that the store leaves out for...

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1

I recently made a purchase for my husbands birthday for two new converse chuck 11 taylor shoes.

He did not like the col...

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1

Bad shoe just bought from los angeles and after i reach thailand wore it for few days and the back part to pull tore...

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Converse and Skechers Latest Reviews

Recent published reviews
1

I am 25 years old and I have never paid more then $20 for shoes even growing up I didnt let my parents spend a...

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No votes

I sent an email regarding an order from a few months ago and a few pair of shoes arent fitting to my liking due to my...

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No votes

No one pick my call plz try call me back

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1.3

I am not pissed off. Yet.
Didn't talk to anyone. Just sent message. Only hoped you could send size 7 instead of 6H.
I did...

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Converse and Skechers Products and Services

Most reviewed product and services
  • Converse Sneakers (41 reviews)
  • Converse Shoes (19 reviews)
  • Converse All Star Sneakers (16 reviews)
  • Skechers Shoes (412 reviews)
  • Skechers Sneakers (172 reviews)
  • Skechers Customer Care (53 reviews)