PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Converse and Skechers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Converse
Skechers

Converse and Skechers Overview

Total reviews
125
1016
Company responses
0
0
Issues resolved
0
2

Skechers was first mentioned on PissedConsumer on Mar 28, 2011 and since then this brand received 1016 reviews. It is 891 reviews more than Converse received since Dec 13, 2010.

Converse and Skechers Consumer Ratings

Rank
357 out of 2295 in Footwear and Clothing category
235 out of 2295 in Footwear and Clothing category
Customer service
264 in category
176 in category
Product or Service Quality
365 in category
313 in category
Website
348 in category
251 in category

According to consumer ratings and reviews, Skechers ranks 122 points higher in the Footwear and Clothing category than Converse. People gave Converse 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 697 points higher than the worst rated brand in this category. At the same time, Skechers was rated 2 stars for Customer service criterion in this category and it is 785 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Skechers has a higher rating than Converse. Regarding Website criterion, consumers gave Converse 2.3 stars and it is 64% greater than other in category. Skechers however was rated 2.6 stars and it is 74% greater than other in category.

Converse and Skechers Rating Details

Customer service
1.5 (43 reviews)
2 (339 reviews)
Reviewer's quote

...customer service is so bad ,it takes almost one hour to get in contact with the representatives..

Ali b

Just visited the Skechers Factory Outlet in Altoona, Iowa, for the first time and could not believe the lack of customer service in the store. There weren't many cars parked at the Outlet Mall and very few customers in the store. When I first arrived I saw 2 employees who spent all of their time...

Donna K
Product or Service Quality
1.6 (40 reviews)
1.8 (379 reviews)
Reviewer's quote

...I could never get a valid tracking number from customer service. They lied over and over and had excuses for everything. They were very rude...

Parthenia

...lousy service..

aMY h
Website
2.3 (39 reviews)
2.6 (306 reviews)
Reviewer's quote

I have recently placed two orders this week through the website and both were cancelled. All given information was accurate. Even called customer service to see why my orders keep getting cancelled when Shipping/Billing information is correct, no direct answer or help! Even my banking institution,...

Suzane

...she said this is what we have, either you pay or leave, I tried to explain to him that I could pull out the transaction on my phone from the credit card website and he said he can’t trust when or where I bought it, I tried to ask him to ask his higher managers, how am I supposed to leave the store bare feet and he said GET OUT or I will call the police, I told him I am not guilty of anything and I am not scared to call the police and that is when he started shouting GET...

Caroline s

Converse and Skechers Pros and Cons

Pros
  • Shoe appearence
  • Love the shoes
  • There shoes
  • Comfort
  • Comfortable
  • How they fit
Cons
  • Will not answer their phone
  • No quality
  • Could not compensate me for their errors
  • Poor quality
  • Customer service
  • Poor product

Converse and Skechers Most Positive Reviews

Top rated reviews
5

I bought converse at kohls about 2 months ago, and the rubber part that connects the top part of the shoe to the bottom...

5

This is not a complaint but a thumbs up. I purchased a pair of LIV SR-SUNCAP black women Skechers from your Pearl, MS...

Converse and Skechers Most Critical Reviews

Lowest rated reviews
1

Order the weapons from the web, there was no question that I chose leather shoe. But when the mail came in it was the...

1

My brother and I went to Skechers in Woodfield Mall yesterday. We were getting free gum that the store leaves out for...

Converse and Skechers Latest Reviews

Recent published reviews

Sent. Already. Message. From Mary madrigal

Read all 125 reviews

Had been wanting a pair of the slip on memory foam sketchers forever and finally found a pair on sale. Wore one day at...

Read all 1016 reviews

Converse and Skechers Products and Services

Most reviewed product and services
  • Converse Sneakers (39 reviews)
  • Converse All Star Sneakers (16 reviews)
  • Converse Shoes (15 reviews)
  • Skechers Shoes (389 reviews)
  • Skechers Sneakers (159 reviews)
  • Skechers Customer Care (50 reviews)