Converse vs Skechers: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Converse and Skechers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Converse

2.0

Skechers

2.2

Converse

Skechers

Converse and Skechers Overview

Total reviews

137

1002

Company responses

Issues resolved

Skechers was first mentioned on PissedConsumer on Mar 28, 2011 and since then this brand received 1002 reviews. It is 865 reviews more than Converse received since Dec 13, 2010.

Converse and Skechers Consumer Ratings

Rank

285 out of 2469 in Footwear and Clothing category

226 out of 2469 in Footwear and Clothing category

Customer service

274 in category

167 in category

Product or Service Quality

351 in category

288 in category

Website

320 in category

232 in category

According to consumer ratings and reviews, Skechers ranks 59 points higher in the Footwear and Clothing category than Converse. People gave Converse 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 636 points higher than the worst rated brand in this category. At the same time, Skechers was rated 2 stars for Customer service criterion in this category and it is 743 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Skechers has a higher rating than Converse. Regarding Website criterion, consumers gave Converse 2.3 stars and it is 65% greater than other in category. Skechers however was rated 2.6 stars and it is 75% greater than other in category.

Converse and Skechers Rating Details

Customer service

1.5 (48 reviews)

2 (336 reviews)

Reviewer's quote

...customer service is so bad ,it takes almost one hour to get in contact with the representatives..

Ali b

...lousy service..

aMY h

Product or Service Quality

1.6 (46 reviews)

1.8 (377 reviews)

Reviewer's quote

I placed a order and it was arriving after the date I need the sneakers. So I called and you have 30 minuets to cancel. But all behold the company Automatic system sucks, something horrible that I would never order online from converse again, and I shop online every day. I hate going into store I...

Nicko

I have been trying to call for 2 days and no one will answer

Jozalyn

Website

2.3 (43 reviews)

2.6 (302 reviews)

Reviewer's quote

I have recently placed two orders this week through the website and both were cancelled. All given information was accurate. Even called customer service to see why my orders keep getting cancelled when Shipping/Billing information is correct, no direct answer or help! Even my banking institution,...

Suzane

...she said this is what we have, either you pay or leave, I tried to explain to him that I could pull out the transaction on my phone from the credit card website and he said he can’t trust when or where I bought it, I tried to ask him to ask his higher managers, how am I supposed to leave the store bare feet and he said GET OUT or I will call the police, I told him I am not guilty of anything and I am not scared to call the police and that is when he started shouting GET...

Caroline s

Converse and Skechers Pros and Cons

Pros

Shoe appearence
Love the shoes
Reputation

Comfort
Comfortable
How they fit

Cons

Will not answer their phone
No quality
Lack of quality control and absence of resolution

Poor quality
Customer service
Poor product

Converse and Skechers Most Positive Reviews

Top rated reviews

I bought converse at kohls about 2 months ago, and the rubber part that connects the top part of the shoe to the bottom...

This is not a complaint but a thumbs up. I purchased a pair of LIV SR-SUNCAP black women Skechers from your Pearl, MS...

Converse and Skechers Most Critical Reviews

Lowest rated reviews

Order the weapons from the web, there was no question that I chose leather shoe. But when the mail came in it was the...

My brother and I went to Skechers in Woodfield Mall yesterday. We were getting free gum that the store leaves out for...

Converse and Skechers Latest Reviews

Recent published reviews

Bought a pair of chuck taylors didn't wear much and the whole side came undone. Wore these as a child into my 20s till...

Read all 137 reviews

Its very sad I bought shoes for work, I work in the hospital but I have been fallen down twice because of the shoes. I...

Read all 1002 reviews

Converse and Skechers Products and Services

Most reviewed product and services

Converse Sneakers (39 reviews)
Converse All Star Sneakers (16 reviews)
Converse Shoes (15 reviews)

Skechers Shoes (386 reviews)
Skechers Sneakers (159 reviews)
Skechers Customer Care (50 reviews)

How would you compare Converse vs Skechers?

Customer service

Product or Service Quality

I have something else to compare

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Anonymous Blu Wirisi Dec 05, 2018 #1607651

i can’t. It’s like comparing a lemon and lime.

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