PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Converse and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Converse
DressLily

Converse and DressLily Overview

Total reviews
137
3388
Company responses
0
0
Issues resolved
0
13

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3388 reviews. It is 3251 reviews more than Converse received since Dec 13, 2010.

Converse and DressLily Consumer Ratings

Rank
287 out of 2463 in Footwear and Clothing category
397 out of 2463 in Footwear and Clothing category
Customer service
278 in category
251 in category
Product or Service Quality
353 in category
281 in category
Website
322 in category
364 in category

According to consumer ratings and reviews, Converse ranks 110 points higher in the Footwear and Clothing category than DressLily. People gave Converse 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 632 points higher than the worst rated brand in this category. At the same time, DressLily was rated 1.5 stars for Customer service criterion in this category and it is 659 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that DressLily has a higher rating than Converse. Regarding Website criterion, consumers gave Converse 2.3 stars and it is 65% greater than other in category. DressLily however was rated 2.1 stars and it is 60% greater than other in category.

Converse and DressLily Rating Details

Customer service
1.5 (48 reviews)
1.5 (1294 reviews)
Reviewer's quote

...customer service is so bad ,it takes almost one hour to get in contact with the representatives..

Ali b

I contacted their "support" (most unsupportive) service via chat. I spoke with "Tunisia" who was such a poor "listener" I had to ask her if she was a computer. Apparently, I had to wait for my 3rd item to arrive in order for her to give me instructions on how to exchange the shirt they sent the...

PissedConsumer1580250
Product or Service Quality
1.6 (46 reviews)
1.8 (1151 reviews)
Reviewer's quote

I placed a order and it was arriving after the date I need the sneakers. So I called and you have 30 minuets to cancel. But all behold the company Automatic system sucks, something horrible that I would never order online from converse again, and I shop online every day. I hate going into store I...

Nicko

...I want to return this but unless there is something wrong with the product itself they will not accept the return. Absolutely disgusted..

PissedConsumer1654152
Website
2.3 (43 reviews)
2.1 (1283 reviews)
Reviewer's quote

I have recently placed two orders this week through the website and both were cancelled. All given information was accurate. Even called customer service to see why my orders keep getting cancelled when Shipping/Billing information is correct, no direct answer or help! Even my banking institution,...

Suzane

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

Converse and DressLily Pros and Cons

Pros
  • Shoe appearence
  • Love the shoes
  • Reputation
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Will not answer their phone
  • No quality
  • Lack of quality control and absence of resolution
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Converse and DressLily Most Positive Reviews

Top rated reviews
5

I bought converse at kohls about 2 months ago, and the rubber part that connects the top part of the shoe to the bottom...

5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Converse and DressLily Most Critical Reviews

Lowest rated reviews
1

Order the weapons from the web, there was no question that I chose leather shoe. But when the mail came in it was the...

1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Converse and DressLily Latest Reviews

Recent published reviews
3

Bought a pair of chuck taylors didn't wear much and the whole side came undone. Wore these as a child into my 20s till...

Read all 137 reviews
4.8

can sending phone number i will call you i want to replace a order?

Read all 3388 reviews

Converse and DressLily Products and Services

Most reviewed product and services
  • Converse Sneakers (39 reviews)
  • Converse All Star Sneakers (16 reviews)
  • Converse Shoes (15 reviews)
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (235 reviews)
  • Dresslily Clothing (195 reviews)