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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 98 TOTAL REVIEWS
Rank
241 out of 2045
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    37
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    01:19
  • ISSUES RESOLVED
    0%
Top Products and Services
2.5
28 reviews
2.5
9 reviews
2.1
7 reviews
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3191 TOTAL REVIEWS
Rank
399 out of 2045
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    2569
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    00:47
  • ISSUES RESOLVED
    1%
Top Products and Services
2
581 reviews
1.8
221 reviews
1.8
171 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Converse vs Dresslily?

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Anonymous
Abu Dhabi, Abu Dhabi, United Arab Emirates #1183094

I don't know anything about dress lily, but unfortunately I will never trust converse quality again, not the product and not the customer service. It is unbelievable how low in excuses they can get and even recognising that they have made a faulty product. Shame on them, they lost a customer they had 30 years for a poor customer service.

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