PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Converse and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Converse
DressLily

Converse and DressLily Overview

Total reviews 147 3442
Company responses 0 0
Issues resolved 1 14

Converse and DressLily Consumer Ratings

Rank
398 out of 2195 in Footwear and Clothing category
544 out of 2195 in Footwear and Clothing category
Customer service
338 in category
314 in category
Product or Service Quality
434 in category
381 in category
Website
452 in category
457 in category
Exchange, Refund and Cancellation Policy
292 in category
325 in category

Converse and DressLily Rating Details

Customer service
1.5 (52 reviews)
1.5 (1310 reviews)
Reviewer's quote

...It just says that you can contact their Customer Service. When you google the Customer Service number and call either no one answers or they give you a second number to call which just rings and rings..

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...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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Product or Service Quality
1.7 (46 reviews)
1.8 (1166 reviews)
Reviewer's quote

...I could never get a valid tracking number from customer service. They lied over and over and had excuses for everything. They were very rude...

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I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

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Website
2.2 (45 reviews)
2.1 (1298 reviews)
Reviewer's quote

I have recently placed two orders this week through the website and both were cancelled. All given information was accurate. Even called customer service to see why my orders keep getting cancelled when Shipping/Billing information is correct, no direct answer or help! Even my banking institution,...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Exchange, Refund and Cancellation Policy
1.6 (44 reviews)
1.5 (1136 reviews)
Reviewer's quote

...Duh! But they made the WRONG SHOE!!! Ok, so I demanded an immediate refund, which they were unwilling to do. Since they would not issue an immediate refund, I had no recourse but to call my credit card company to dispute the charges..

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...They refuse to refund and the product has not arrived. Every time I contact them they ask me to wait patiently for another 5-7 days..

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Converse and DressLily Pros and Cons

Pros
  • Shoe appearence
  • Love the shoes
  • Reputation
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Quality and customer service
  • Will not answer their phone
  • No quality
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Converse and DressLily Most Positive Reviews

Top rated reviews
5

I bought converse at kohls about 2 months ago, and the rubber part that connects the top part of the shoe to the bottom...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

Late last year I bought a pair of Converse All Star, Chuck Taylor, shoes. Within 2-3 months the soles began separating...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Converse and DressLily Most Critical Reviews

Lowest rated reviews
1

Order the weapons from the web, there was no question that I chose leather shoe. But when the mail came in it was the...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I recently made a purchase for my husbands birthday for two new converse chuck 11 taylor shoes.

He did not like the col...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Converse and DressLily Latest Reviews

Recent published reviews
No votes

I'm trying to fix an order I just placed.

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No votes

I ordered a pear of leggings size L. For my Lady as soon as i hit the pay send it automatically got changed to a 2X two...

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No votes

Someone stole my package at my apartment

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5

Made a purchase of almost
$100 dollars..After doing the transaction I expected to.receive A notification that confirmed m...

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Converse and DressLily Products and Services

Most reviewed product and services
  • Converse Sneakers (41 reviews)
  • Converse Shoes (21 reviews)
  • Converse All Star Sneakers (16 reviews)
  • Dresslily Shipping Service (690 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)