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Converse

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 86 TOTAL REVIEWS
  • $6.2K CLAIMED LOSSES
  • $181 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Shoe appearence 3
  • Old shoes before the lack of quality 2
  • Reputation 1
  • I like that fact that they are leather 1
  • How i could email them 1

Customers don't like

  • Will not answer their phone5
  • No quality2
  • Lack of quality control and absence of resolution2
  • Could not compensate me for their errors2
  • Complete lack of customer service2
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Dresslily

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 3080 TOTAL REVIEWS
  • $91.6K CLAIMED LOSSES
  • $139 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Good pricing 20
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 9
  • Apparent look of product 5

Customers don't like

  • Awful customer service149
  • Fact i did not get my stuff36
  • Stole money27
  • Garbage quality of item27
  • Sizing charts completely inaccurate22
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Abu Dhabi, Abu Dhabi, United Arab Emirates #1183094

I don't know anything about dress lily, but unfortunately I will never trust converse quality again, not the product and not the customer service. It is unbelievable how low in excuses they can get and even recognising that they have made a faulty product. Shame on them, they lost a customer they had 30 years for a poor customer service.