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Converse

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $96 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Shoe appearence 3
  • How i could email them 1

Customers don't like

  • Will not answer their phone5
  • Complete lack of customer service2
  • Could not compensate me for their errors2
  • How i could never call them1
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Dresslily

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 2486 TOTAL REVIEWS
  • $87K CLAIMED LOSSES
  • $139 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 7
  • Extremely dissatisfied 3

Customers don't like

  • Awful customer service65
  • Fact i did not get my stuff39
  • Garbage quality of item28
  • Stole money27
  • Sizing charts completely inaccurate24
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous

I don't know anything about dress lily, but unfortunately I will never trust converse quality again, not the product and not the customer service. It is unbelievable how low in excuses they can get and even recognising that they have made a faulty product. Shame on them, they lost a customer they had 30 years for a poor customer service.