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Converse
DressLily

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Converse

Converse

1.9
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 124 TOTAL REVIEWS
Rank
343 out of 2423
in Footwear and Clothing category
Rating Details
Customer service
Product or Service Quality
Website
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    64
  • SUCCESSFUL
    55%
  • AVG CALL DURATION
    01:13
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
36 reviews
2.3
15 reviews
2.3
12 reviews
DressLily

DressLily

1.8
  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3381 TOTAL REVIEWS
Rank
393 out of 2423
in Footwear and Clothing category
Rating Details
Customer service
Product or Service Quality
Website
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    2701
  • SUCCESSFUL
    69%
  • AVG CALL DURATION
    00:46
  • ISSUES RESOLVED
    2%
Top Products and Services
2.1
679 reviews
2.1
238 reviews
2.3
200 reviews

How would you compare Converse vs DressLily?

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Anonymous
#1183094

I don't know anything about dress lily, but unfortunately I will never trust converse quality again, not the product and not the customer service. It is unbelievable how low in excuses they can get and even recognising that they have made a faulty product. Shame on them, they lost a customer they had 30 years for a poor customer service.

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