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Converse

1.9
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 116 TOTAL REVIEWS
Rank
328 out of 2291
in Footwear and Clothing category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    53
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    01:13
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
35 reviews
2.3
14 reviews
2.3
11 reviews

DressLily

1.8
?

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  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3360 TOTAL REVIEWS
Rank
384 out of 2291
in Footwear and Clothing category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    2681
  • SUCCESSFUL
    69%
  • AVG CALL DURATION
    00:46
  • ISSUES RESOLVED
    2%
Top Products and Services
2.1
674 reviews
2.1
237 reviews
2.3
197 reviews

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Anonymous
Abu Dhabi, Abu Dhabi, United Arab Emirates #1183094

I don't know anything about dress lily, but unfortunately I will never trust converse quality again, not the product and not the customer service. It is unbelievable how low in excuses they can get and even recognising that they have made a faulty product. Shame on them, they lost a customer they had 30 years for a poor customer service.

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